Sales Desk Administrator

StorMagic; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in software development, StorMagic, is looking for a Sales Desk Administrator to support their sales team. This remote role requires fluency in English and Spanish, with tasks including managing customer records, processing orders, and providing administrative support. Ideal candidates will possess strong organizational skills and previous sales experience, contributing to revenue growth in a flexible work environment.

Benefits

Flexible working arrangements

Wellness Initiatives

Share Options

Home Office Setup

Opportunities for professional growth

Qualifications

• Fluency in English and Spanish (C1/C2 level) required.
• Previous sales or telesales experience is a must.
• Ability to adapt to a dynamic sales environment.

Responsibilities

• Process sales orders and respond to inquiries.
• Support sales activities and maintain accurate records.
• Collaborate with the sales team for campaigns.

Skills

Fluency in English

Fluency in Spanish

Sales experience

Organizational skills

Problem-solving skills

Tools

CRM systems

Microsoft Office Suite

Job description

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StorMagic is looking for a self-motivated, driven Sales Desk Administrator to join our Sales Operations Team. This role is responsible for supporting sales by acting as a first line of contact for general sales enquiries, processing sales orders and the management and maintenance of customer records and managing sales leads.

This role will play a key part in providing general administrative sales support to the sales team to help ensure that the sales processes run efficiently and that sales and the Sales teams have the necessary tools, data, and assistance to drive revenue growth.

This role is 100% remote however there will be an expectation that the induction for this role will be carried out in or around the Bristol area.

Due to the variety of clients this role will require the use of both English and Spanish. The ideal candidate would also have Portuguese as a third language but this is not essential.

Please note, due to the location of our customers that this role will be liaising with (mainland Spain and South America), the working hours of this role will need to accommodate these time zones. Therefore the agreed upon working hours will be flexible to fit these requirements (eg later starting times, split shifts, condensed weeks, etc.)

About Us

StorMagic is solving the world’s edge data problems. We help organizations of all types and sizes use, protect, and manage their applications and data at the edge. Our software products ensure data is always protected and available, no matter the type or location, to provide value anytime, anywhere.

StorMagic has been focused on edge computing since its inception over 15 years ago. With more than 50,000 installations in large enterprises and thousands of small business customers around the world, StorMagic has a proven track record of delivering the performance, uptime, and support needed at the edge. Most other providers of edge computing offer scaled-down versions of their datacenter solutions. These are overengineered, overprovisioned, overcomplicated, and overpriced for most edge environments. StorMagic solutions are purpose-built for the edge, designed for Reliability, Simplicity, and the Best TCO (total cost of ownership)

The responsibility of Sales Desk Administrator will include

• Respond to general sales enquiries from new and existing customers and process sales orders
• Complete market development activities, including inbound lead follow-up, calls, and emails, liaising with field sales members in multiple countries.
• Support the Sales team in quote to invoice process and help increasing revenue.·
• Collaborate with the Sales team with campaigns and sales events.
• Maintain accurate records in CRM Salesforce systems.·
• Collaborate with Sales Operations regarding customer onboarding and Data management.
• Ensure ethical treatment and respect for all team members, partners, and clients.

Skills & Qualifications

• This role will require fluency (C1/C2) in English and Spanish. Portuguese would be a ideal but not essential
• Previous sales or telesales experience is required.
• Ability to manage competing priorities and adapt to a dynamic sales environment.
• Ability to interact effectively with professionals at all levels in a B2B environment.
• Experience with CRM systems (Salesforce or similar) and Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong organisational, analytical, and problem-solving skills.
• Initiative, a sense of competitive drive, and staying focused on results throughout changing conditions.
• Collaborative mentality and strong relationship-building skills.

What We Offer

• Flexible working arrangements that respect diverse lifestyles.
• Wellness Initiatives
• Share Options
• Home Office Set up
• Company events as well as regular virtual events to connect with colleagues
• Opportunities for professional growth and development in a fast-paced, global environment.
• The chance to work with cutting-edge technology in a supportive and collaborative team atmosphere.

StorMagic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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