Sales & Data Administrator

Frontier Agriculture; Thatcham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK agriculture sector is seeking a Sales & Data Administrator for a permanent, full-time position. The role entails processing sales orders and supporting digital map creation while providing exceptional customer service. Flexibility for hybrid working is available and training will be provided.

Benefits

Hybrid working options

25 days holiday per year

Dedicated Learning & Development team

Employee Assistance Program

Pension plan with employer contributions

Paid volunteer leave

Cycle to Work Scheme

Qualifications

• Proficient in customer service and IT skills including Microsoft Excel.
• Capability to manage own workload and resolve issues independently.
• Flexibility to adapt to changing priorities and respond to operational needs.

Responsibilities

• Process sales orders using in-house and third-party software.
• Administer digital maps and ensure quality control of data.
• Proactively communicate order progress to stakeholders.

Skills

Customer Service

Attention to Detail

Communication Skills

Problem Solving

IT Skills

Tools

Microsoft Excel

Microsoft Outlook

In-house software

Third-party software

Job description

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We are looking for a Sales & Data Administrator to join the Precision Services team, based at Hermitage on a permanent, full-time basis. The team manage and process sales orders, support the creation of digital maps and allocate them to operators around the country. Precision Services form part of our Sustainable Crop Production group within Frontier Agriculture.

You will possess excellent attention to detail alongside outstanding customer service, to deliver our products to both internal and external customers. This role will require flexibility to move between our operational teams in Hermitage at regular intervals to support resourcing requirements throughout the year.

We are open to hybrid options for this role, with the right candidate working 3 days on-site and 2 days at home. Expertise in UK agriculture is not essential and full software training is provided.

The Benefits

• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
  
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
  
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women’s network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Demonstrate an ability to provide good customer service
• Effective written and oral communication skills
• Possess an assured and professional telephone manner
• Excellent IT skills including Microsoft Excel and Outlook
• Proven attention to detail
• Proven ability to solve problems
• Able to work under own initiative, find resolutions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
• Flexible approach to work and managing changing priorities

Your Role Will Involve

As a Sales & Data Administrator your role will involve:

• Processing sales orders using in-house software, third-party software and MS Office packages
• Administration of digital maps and reports for customers to agreed deadlines
• Accurate database entry and quality control of data
• Proactively questioning and investigating discrepancies in information and data
• Demonstrating high attention to detail and levels of accuracy
• Managing and recording operator updates in a timely manner
• Updating stakeholders on order progress
• Proactively liaising with management, customers, sales team and third-party suppliers where necessary

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date.

We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.