Sales & Customer Service Executive

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Cheltenham; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Sales & Customer Service Executive to join their team in Cheltenham. This role offers the opportunity to drive commercial success by delivering exceptional service to both existing and new customers. You will manage the full sales cycle, foster long-term relationships, and utilize your expertise in industrial lubricants and equipment. With a supportive environment for your professional development, this position is perfect for those looking to grow their careers in a thriving industrial sales and service environment.

Qualifications

• Experience in industrial, engineering, or sales environments.
• Proficiency in Sage 50 is essential.

Responsibilities

• Build and maintain strong customer relationships to increase sales revenue.
• Process purchase orders and quotations promptly.

Skills

Customer Relationship Management

Sales Experience

Communication Skills

Problem Solving

Knowledge of Industrial Equipment

Tools

Sage 50

Job description

Salary: 28,000.00 - 30,000.00 GBP per year + Commission package

Sales & Customer Service Executive - Cheltenham

Join a successful company with growth potential in a thriving industrial sales and service environment.

Working Hours:

• Monday to Thursday: 8:30 am - 4:30 pm
• Friday: 8:30 am - 2:00 pm

About the Role:

As a Sales & Customer Service Executive, you will drive our commercial success by delivering top-quality service to both existing and new customers. Your responsibilities include managing the full sales cycle, responding to customer inquiries, and fostering long-term relationships.

Key Responsibilities:

• Build and maintain strong customer relationships to increase sales revenue
• Research and proactively source new customers to expand the portfolio
• Present products/services to potential customers, highlighting their benefits
• Handle bespoke requests, sourcing pricing and delivery details from suppliers
• Follow up on quotations and generate reports for management

Customer Service Responsibilities:

• Process purchase orders and quotations promptly
• Provide product and service information to customers
• Resolve complaints and customer issues efficiently
• Maintain accurate records of all customer interactions
• Use the CRM system effectively to log all client calls and information

Your Skills & Attributes:

• Experience in industrial, engineering, or sales environments
• Knowledge of industrial lubricants and equipment is a plus
• Proficiency in Sage 50 is essential

If you are interested in becoming a key part of a business where your input is valued, your development is supported, and your career can flourish, please send your CV in confidence (URL removed).

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