Sales & Customer Service Associate - Part-Time

Massage Envy Franchising, LLC; Shrewsbury; On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant team at a forward-thinking wellness franchise, where your passion for helping others can shine. This role is perfect for individuals with a minimum of 6 months of sales experience who can work 20 hours a week. You'll be instrumental in providing exceptional customer service, promoting wellness programs, and helping clients feel valued. With a flexible schedule and a supportive community, this position offers a unique opportunity to grow both personally and professionally. If you're ready to make a difference and thrive in a caring environment, we can't wait to welcome you to our team!

Benefits

AFLAC

Matching 401(k)

Paid Time Off

Flexible Schedule

Free Monthly Service

Free Massage Envy Membership

In-depth Product and Service Training

Qualifications

• Minimum 6 months of proven sales experience required.
• Ability to work 20 hours per week and provide excellent customer service.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by greeting clients and scheduling services.

Skills

Sales Experience

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy Shrewsbury, 193 Boston Turnpike, Unit 3110, Shrewsbury, MA 01545

DO YOU HAVE A MINIMUM OF 6 MONTHS OF PROVEN SALES EXPERIENCE? AND CAN YOU WORK 20 HOURS/WEEK?

If you have at least 6 months of prior sales experience, you can work 20 hours per week, and you have a passion for helping others, we'd love to talk with you!

At the Massage Envy Shrewsbury franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• A healthy compensation plan
• Benefits: AFLAC, matching 401(k), and paid time off for Associates working at least 20 hours/week
• Paid time off for full-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• Free monthly service
• Free Massage Envy membership, with discounted services
• In-depth product and service training

Qualified Candidates:

• Previous proven sales experience of at least 6 months
• Ability to work 20 hours/week
• High school diploma (or equivalent)
• Critical thinkers with excellent math and computer skills and the ability to multitask
• Great people skills and the ability to establish positive relationships with guests
• Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!