Sales & Customer Engagement Representative

Moon Moments; Manchester; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Full training

Progression opportunities

Team incentives

Friendly team environment

Job summary

Moon Moments is recruiting for a Sales & Customer Engagement Representative in Manchester. You will meet people where they work, shop, and live, engaging them with confidence and empathy to understand what matters and how the offer fits in. No prior experience is required, full training is provided.

Role focuses on building rapport, guiding sign-ups, and achieving personal and team targets. You will join a dynamic, supportive team with progression opportunities and incentives in a

Qualifications

• Natural conversational abilities for engaging strangers in public.
• Genuine curiosity about others and ability to ask thoughtful questions.
• Confidence in guiding conversations and presenting information clearly.
• Patience and composure when addressing questions or concerns.
• Ability to read a room and adapt approach accordingly.
• Resilience and positive attitude to sustain performance.
• Self-motivation and drive to meet personal and team targets.

Responsibilities

• Approach and engage people across Manchester in confident, natural conversation.
• Build genuine rapport before introducing the brand, charity, or campaign you represent.
• Listen to questions or concerns and respond honestly and clearly.
• Guide interested individuals through sign-up accurately and efficiently.
• Work towards personal and team targets for engagement quality and sales.
• Participate in ongoing training on communication, engagement, and sales techniques.
• Support a positive, collaborative team culture.

Skills

Conversationalist

Curious about others

Confident

Patient

Read a room

Resilient

Self-motivated

Target-driven

Job description

Sales & Customer Engagement Representative

Location: Manchester

Job Type: Full-Time | Immediate Start Available

Connect With People. Represent Brands That Matter. Build a Career.

Do you enjoy striking up conversations and making people feel genuinely heard? If you're looking for a role that blends sales with real customer engagement, this could be the perfect fit - no previous experience needed.

Moon Moments is recruiting on behalf of an established client growing its sales and engagement team across Manchester. They're looking for confident, approachable individuals to join as Sales & Customer Engagement Representatives, representing well-known charities and brands directly to the public.

About the Role

As a Sales & Customer Engagement Representative, you'll spend your day meeting people where they work, shop, and live across Manchester, having open, honest conversations on behalf of the brand or charity you represent. This isn't about a rigid script - it's about genuinely engaging with people, understanding what matters to them, and showing how the cause or offer you're representing fits into that.

Where there's genuine interest, you'll guide the person through a clear, simple sign-up process, ensuring they leave the conversation feeling informed, respected, and glad they spoke with you.

What You'll Be Doing

• Approaching and engaging people across Manchester in confident, natural conversation.
• Building genuine rapport before introducing the brand, charity, or campaign you represent.
• Listening carefully to questions or concerns and responding honestly and clearly.
• Guiding interested individuals through sign-up, ensuring accuracy at every step.
• Working towards personal and team targets for both engagement quality and sales.
• Taking part in ongoing training around communication, engagement, and sales technique.
• Supporting a positive, collaborative team culture.

What We're Looking For

• A natural conversationalist who enjoys meeting new people.
• Genuinely curious about others and comfortable asking questions.
• Confident, patient, and able to read a room or a person quickly.
• Resilient and self-motivated, staying positive throughout the day.
• Driven by both delivering a great experience and hitting targets.

This role suits candidates from customer service, retail, hospitality, telesales, or graduates looking to build genuine, transferable engagement and sales skills.

What You'll Receive

• Full training and ongoing coaching from experienced team members.
• Total earnings range between £1,935 and £2000 per calendar month, made up of a base salary plus uncapped performance-based commission (subject to successful completion of a four-week probationary period).
• Clear progression opportunities as your skills develop.
• Recognition programmes and team incentives.
• A friendly, supportive team environment across Manchester.