Sales Coordinator / Sales Assistant, Cooksongold - Birmingham, West Midlands

Cooksongold; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Cooksongold seeks a confident Sales Coordinator / Sales Assistant in Birmingham's Jewellery Quarter. You'll provide exceptional customer service while helping customers with their jewellery needs. Enjoy a starting salary of £24,570 and up to 34 paid leave days per year, alongside generous employee benefits in a friendly environment.

Benefits

Up to 34 days paid leave per year

Interest free loans for travel costs

Generous Pension Scheme

Life Assurance up to x6 salary

Employee Assistance Programme

BIG discounts on company products

Qualifications

• Previous experience in a customer facing role is essential.
• A desire to deliver excellent customer service.

Responsibilities

• Provide reliable and friendly service to customers.
• Assist with product sales and precious metal scrap queries.
• Participate in stock replenishment and stock take.

Skills

Customer Service

Sales

Job description

Social network you want to login/join with:

Sales Coordinator / Sales Assistant, Cooksongold - Birmingham, West Midlands, Birmingham

col-narrow-left

Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

f07da35db4ee

Job Views:

9

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Supporting the work of the Jeweller since 2006

Sales Coordinator / Sales Assistant

Jewellery Quarter, Birmingham, West Midlands

About Us

We are Cooksongold, and weve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business of 280 employees. We are highly rated by our customers we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings.

We are currently looking to recruit a confident Sales Coordinator / Sales Assistant to join our friendly team at our thriving store based in the heart of Birmingham Jewellery Quarter. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need. This is a varied role and, as well as providing a counter service, you will also be getting involved in other areas of the business to ensure we are able to offer a consistently high standard of customer service, whether that's product sales, handling precious metal scrap queries, general administration, stock replenishment and getting involved with the twice yearly stock take.

To succeed in this role, you will need previous experience in a customer facing role, a desire to deliver excellent customer service and to go the extra mile to get the job done. An interest in jewellery making would be beneficial, but not essential.

What we can offer you in return:

• A starting salary of £24,570
• Up to 34 days paid leave per year (inc bank hols)
• Interest free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes)
• A generous Pension Scheme, employee contributions are matched by the company up to 8%
• Life Assurance up to x6 salary
• Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
• BIG discounts on company products - everything from precious metal to tools

Other organisations may call this role Retail Assistant, Retail Sales Assistant, Store Assistant, Customer Service Assistant, or Customer Assistant.

Our Job Applicant Privacy Notice can be viewed on our website.