Sales Coordinator / Sales Assistant

Benchpeg Ltd.; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading jewellery supply company in Birmingham is seeking a Sales Coordinator / Sales Assistant to provide exceptional customer service and assist in various store operations. The ideal candidate will have prior experience in customer-facing roles and a passion for delivering excellence. The role offers a starting salary of £24,570 and up to 34 days of paid leave each year, along with several employee benefits.

Benefits

Up to 34 days’ paid leave per year

Interest free loans for travel costs

Generous Pension Scheme with matched contributions

Life Assurance up to x6 salary

Employee Assistance Programme

BIG discounts on company products

Qualifications

• Previous experience in a customer-facing role.
• Desire to deliver excellent customer service.

Responsibilities

• Deliver reliable and friendly service to customers.
• Handle precious metal scrap queries and manage stock replenishment.
• Get involved in general administration and stock take.

Skills

Customer Service

Sales

Product Knowledge

Job description

Supporting the work of the Jeweller since 2006

Jewellery Quarter, Birmingham, West Midlands

Jewellery Quarter, Birmingham, West Midlands

About Us

We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business of 280 employees. We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings.

We are currently looking to recruit a confident Sales Coordinator / Sales Assistant to join our friendly team at our thriving store based in the heart of Birmingham Jewellery Quarter. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need. This is a varied role and, as well as providing a counter service, you will also be getting involved in other areas of the business to ensure we are able to offer a consistently high standard of customer service, whether that's product sales, handling precious metal scrap queries, general administration, stock replenishment and getting involved with the twice yearly stock take.

To succeed in this role, you will need previous experience in a customer facing role, a desire to deliver excellent customer service and to go the extra mile to get the job done. An interest in jewellery making would be beneficial, but not essential.

What we can offer you in return:

• A starting salary of £24,570
• Up to 34 days’ paid leave per year (inc bank hols)
• Interest free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes)
• A generous Pension Scheme, employee contributions are matched by the company up to 8%
• Life Assurance up to x6 salary
• Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
• BIG discounts on company products - everything from precious metal to tools

Other organisations may call this role Retail Assistant, Retail Sales Assistant, Store Assistant, Customer Service Assistant, or Customer Assistant.

Our Job Applicant Privacy Notice can be viewed on our website.

To Apply

So, if you’re seeking your next challenge as a Sales Coordinator / Sales Assistant, please apply via the Webrecruit recruitment portal..

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are Cooksongold, the UK's largest one-stop-shop for the jewellery maker and we’ve been proudly supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We form part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

All rights to content published on this page belong to Benchpeg Limited and you are not authorised to copy, reproduce or otherwise use this work without our prior written consent.