Sales Coordinator/Customer Service

Stirling Warrington; Leicester, Hinckley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Coordinator to enhance customer relationships and support business growth. In this role, you will join a friendly team dedicated to delivering high-quality products to the civil engineering and construction sectors. Your contributions will directly influence customer satisfaction and business success. If you have a passion for sales and a proactive approach to managing relationships, this opportunity is perfect for you. Enjoy a competitive salary and a great work-life balance with flexible hours, generous holiday, and health care benefits. Apply today to make a difference!

Benefits

25 days holiday plus bank holidays

BUPA health care (after probation)

Auto-enrol pension

Flexible shift options

Dress down Friday

Qualifications

• Experience in sales and customer relations is essential.
• Strong communication skills are necessary for this role.

Responsibilities

• Support the sales and marketing strategy effectively.
• Maintain the CRM system with accurate customer information.

Skills

Sales experience

Customer relations experience

Strong communication skills

Organizational skills

Proactive attitude

Tools

CRM tools

IT systems

Job description

Sales Coordinator/Customer service
Hinckley, Leicestershire
Competitive Salary
Monday to Friday

• Office opening hours 8:15-5:00, standard working hours 7.5 hours, flexible shift options - offering an excellent work/life balance
• Dress down Friday!
• 25 days holiday plus bank holidays
• BUPA health care (after probation)
• Auto-enrol pension

Are you great at building relationships, confident on the phone, and eager to support business growth? If so, this Customer Service role could be your next move.
Join a successful, growing business that supplies high-quality products to the civil engineering and construction sectors. You’ll be part of a friendly and ambitious team, where your contribution will directly impact growth and customer satisfaction.

What you'll be doing:

• Supporting the wider sales and marketing strategy
• Providing basic technical assistance and recommendations when required
• Keeping the customer relations management (CRM) system updated with accurate contact and order info
• Developing relationships with new and existing targeted accounts
• Organising incoming and outgoing sales calls to existing/potential customers
• Providing quotations to customers, following up and converting them into orders

What you'll need:

• Sales/customer relations experience
• Previous experience of Account Management and Business-to-Business sales
• Proven experience within the Construction Industry (Desirable)
• Strong communication skills – in person, on the phone and via email
• Organised, proactive, and able to manage multiple tasks
• Completely literate, comfortable using IT systems and CRM tools

If you are a talented Internal Sales professional in a commutable location to Hinckley, apply today!
Get in touch with Jessie Wright via LinkedIn, email, or phone to start a conversation. Every application will receive a response.