Sales Coordinator, CEE

Cerebras; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading entertainment company in London seeks a Sales Coordinator to manage customer queries and support the sales team. The ideal candidate will have excellent communication skills in English and Polish, a working knowledge of Microsoft Office 365, and the ability to build strong relationships. This role offers a competitive compensation package and a collaborative work environment.

Benefits

Competitive compensation package

Full benefits

401(K) plan with matching contributions

Qualifications

• Ability to work with confidential information and remain discreet.
• Ability to think critically and work at pace.
• Demonstrates a 'team player' ethic.

Responsibilities

• Handle incoming account-specific queries from customers.
• Support communications between sales team and customers.
• Manage product setups and ensure timely delivery of product images.
• Develop and maintain relationships with customers and retail partners.
• Provide test certificates as required.

Skills

Excellent written and verbal communication skills in English and Polish

Working knowledge of Microsoft Office 365 and Excel

Excellent organizational skills

Attention to detail

Ability to build relationships

Job description

Description

LOCATION: London, Hammersmith

WORKING PATTERN: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working

REPORTS TO: Regional Business Development Manager

Role Purpose

The Sales Coordinator handles all customers in partnership with designated members of the sales team in fielding incoming account-specific queries. This role holder will be expected to support communications between the sales team and customers.

What You’ll Do

• In-depth product setup information: providing all customers with the detail they need on Funko products and categories.
• Product image management: ensuring key customers are receiving images promptly and correctly.
• Catalogue management.
• Supplying test certificates as available / required.
• Developing and maintaining strong working relationships with customers, retail partners, peers and other departments.
• Participation in product / brand knowledge training to learn about new and existing product lines.
• Ensuring the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals.
• Assisting with enquiries regarding client products and timelines.
• Attending account sales meetings both internally / externally and conference calls where applicable.

What You’ll Bring

• Excellent written and verbal communication skills in English and Polish.
• Passionate about the customer experience.
• Working knowledge of Microsoft Office 365 package and Excel (including V-Lookups and X-Lookups).
• Excellent organisational skills and ability to prioritize.
• Demonstrates a ‘team player’ ethic.
• Fantastic attention to detail.
• Ability to work with confidential information and remain discreet at all times.
• Good relationship builder with internal and external stakeholders.
• Driven, pro-active and works at pace.
• Ability to ‘think out of the box’ with a hands-on mentality.

Funko is an equal-opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin, or disability status.

The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Code

WHAT FUNKO OFFERS

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.