Sales Coordinator

TN United Kingdom; Sutton-in-Ashfield; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Sales Coordinator to join its dynamic team. This role offers the chance to work in a fast-paced environment where customer interaction is key. You'll be responsible for managing sales enquiries, providing quotations, and ensuring customer satisfaction. The company prides itself on its commitment to employee development and offers a flexible rewards package that includes generous holidays and a great pension scheme. If you thrive in a collaborative setting and are passionate about delivering exceptional service, this opportunity could be the perfect fit for you.

Benefits

Generous Holiday Allowance

Life Assurance

Retail Discount Scheme

Employee Recognition Awards

Company Pension Scheme

Qualifications

• Experience in customer service and administrative roles is essential.
• Ability to engage and build relationships with customers.

Responsibilities

• Manage sales enquiry quotations and customer invoices.
• Provide exceptional customer service and support.

Skills

Customer Service Skills

Administrative Skills

Interpersonal Skills

Communication Skills

Negotiation Skills

Results-driven Approach

Judgment and Initiative

Flexibility and Adaptability

Continuous Improvement

Computer Literacy (MS Office)

Tools

Sales Operating Systems

MS Office

Job description

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Are you the type of person who enjoys regularly interacting with customers, offering support with enquiries and seamlessly converting them into sales? If so, this could be the role for you. We’re looking for candidates with great customer service skills who thrive in a busy operational environment to join our team and help us to deliver our customer promise - to delight every customer, every time.

The national product sales and distribution hub, which includes warehousing, dedicated internal sales support, and a business development team, is continuing to grow. With this, we now have opportunities for Sales Coordinators to join the team on the Product Sales Desk.

You will quote and transact Product Sales enquiries generated by the depot network, external sales teams, and hubs along with any direct customer enquiries. Your duties will also include:

• Sales enquiry quotation management and conversion
• Customer invoice management
• Customer relationship management.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.

About You

If you join the team, we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

About The Role

To succeed as a Sales Coordinator, you will bring the following skill-set and behaviours:

• Demonstrable administrative and customer service skills
• Previous product sales experience and product sales knowledge (Desirable)
• Good interpersonal and communication skills - including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
• Results-driven approach
• Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• A flexible and adaptable approach, you’ll enjoy a varied workday in a fast-paced operational environment where you’ll manage multiple tasks, deadlines, and targets whilst maintaining high standards of accuracy
• A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
• A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.