Sales Coordinator

Wolseley; Nottingham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading specialist trade merchant in Nottingham is seeking a Sales Coordinator to act as the first point of contact for customers. You will provide exceptional customer service, manage sales order processing, and engage with accounts to drive business growth. The ideal candidate should possess strong communication skills and a proactive work ethic. This full-time role offers a competitive salary along with excellent benefits and opportunities for personal growth.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to discounts on various platforms

Free healthcare access

Qualifications

• Good attitude and confidence speaking with customers in person and over the phone.
• Exceptional customer service skills and willing to go above and beyond.
• Punctual and strong work ethic.

Responsibilities

• Be the first point of contact for customers in person, by phone, and via email.
• Manage customer queries and provide exceptional service.
• Support sales order processing and manage customer ledgers.

Skills

Customer service skills

Strong work ethic

Team player mentality

Job description

Sales Coordinator

Company: Wolseley

• Location: Nottingham
• Salary: Up to £26,500 + Bonus + Excellent Benefits
• Type: Permanent
• Hours: Full-time
• Posted: 3 hours ago

Overview

Sales Coordinator - Nottingham - Burdens. We are Burdens and Fusion Utilities, a part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We focus on developing people and careers through the Wolseley Talent Guild and offer opportunities to grow skills while delivering excellent customer service.

Benefits

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a range of online and high street discounts

We also promote health and wellbeing by offering free access to healthcare, the YuLife app, the Cycle to Work scheme, and more.

Responsibilities

• Be the first point of contact for customers in person behind the trading counter, by phone, and via email
• Manage a centralized inbox, handle customer queries, and provide exceptional service
• Support the team with sales order processing and processing quotes
• Manage a ledger of customers to upsell and expand accounts; reach out to dormant accounts to win business

Qualifications / Requirements

• A good attitude and confidence speaking with customers in person and over the phone
• A strong work ethic and punctuality
• Exceptional customer service skills and a willingness to go above and beyond
• Team player mentality and willingness to support the team

We look forward to receiving your application!

Wolseley