Sales Coordinator

Ranson Barnes Recruitment Limited; Newcastle upon Tyne; On-site; GBP 28,000 - 33,000; Full time

Job summary

A recruitment agency in Newcastle is seeking a motivated Sales Coordinator to enhance customer relationships and manage daily operations. Responsibilities include handling customer inquiries, providing timely updates, and managing service cycles. Ideal candidates will have strong communication skills, attention to detail, and a proactive approach. The position offers a starting salary of £28,000 plus benefits including 33 days holiday and career development opportunities.

Benefits

Generous starting salary

33 days holiday including bank holidays

On-site parking

Career development

Qualifications

• Strong interpersonal skills to manage customer relationships.
• Experience in customer service roles is beneficial.
• Ability to handle the full customer service cycle efficiently.

Responsibilities

• Act as primary point of contact for assigned customer portfolio.
• Collaborate with internal teams for timely updates.
• Manage customer service inquiries and problem resolution.

Skills

Excellent communication skills

Attention to detail

Proactive approach

Ability to work in a fast-paced environment

Job description

Overview

Sales Coordinator - Newcastle

Location: Newcastle, UK

Salary: £28,000 + bonus

Job Type: Full-time, Office Based

About the role

Our dynamic client is seeking a motivated and customer-focused Sales Coordinator to join their internal sales support team. This role is crucial for building, managing, and maintaining strong customer relationships, as well as overseeing day-to-day operations to ensure service levels and financial targets are met.

Responsibilities

• Serve as the primary point of contact for an assigned customer portfolio.
• Collaborate with internal stakeholders to provide timely delivery status updates.
• Communicate updates to customers via phone and email.
• Manage the full customer service cycle, ensuring compliance at all times.
• Provide a variety of quotes tailored to customer requirements in a constantly evolving environment.
• Manage credit limits, ensuring appropriate levels and supporting debt recovery.
• Proactively resolve problematic tasks in a timely manner.
• Engage with existing customers to generate income.
• Respond promptly to customer problems or concerns within required turnaround times.
• Undertake additional duties as assigned by management, commensurate with the role.

You will

• Have excellent communication skills (both written and verbal)
• Enjoy working in a fast paced environment
• Possess a keen eye for detail
• Be proactive in your approach from quote to fulfilment
• Enjoy being a part of a vibrant culture

Benefits

• Generous starting salary of £28,000pa
• 33 days holiday including bank holidays
• On-site parking
• Career development

If you're interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.