Sales Coordinator

协呉; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 35,000; Full time

Job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Sales Coordinator

Location: West Midlands, Solihull (Hybrid)

Type of Role: Full time, Permanent

Who We Are

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

Key Job Responsibilities:

1. Prepare and send quotes to customers via Salesforce.
2. Process orders and invoices accurately and timely.
3. Support the Account Manager and other sales staff with their daily tasks and responsibilities.
4. Support perpetual cloud licenses and ensure a smooth transition for customers.
5. Help with support ticket escalations and follow up with customers until resolution.
6. Act as an out-of-office backup for the Senior Account Manager and other sales staff.
7. Coordinate with other departments such as marketing, product development, and customer service to ensure customer satisfaction and retention.
8. Maintain and update customer records and sales data in Salesforce and other CRM tools.
9. Generate and analyze sales reports, and provide feedback and suggestions for improvement.

Experience you'll bring:

1. 1–2 years of customer/partner-facing experience.
2. Previous experience as a Sales Coordinator, Sales Assistant, or similar role in a SAAS company.
3. Proficient in Salesforce and other CRM tools.
4. Excellent communication, interpersonal, and negotiation skills.
5. Strong organizational, time management, and problem-solving skills.
6. Ability to work independently and as part of a team.
7. Ability to handle multiple tasks and deadlines in a fast-paced environment.
8. Knowledge of SAAS products and services and industry trends.

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.

We offer careers with #EndlessPossibilities.

What are you waiting for? Apply today: https://www.soti.net/careers

If you want to bring your ideas to life, apply at SOTI today.