Sales Consultant – Spa Holidays – £20k with a £36k OTE

Recruitment Avenue; London; On-site; GBP 20,000 - 42,000; Full time

Job summary

An established industry player in the spa booking sector is seeking a Sales Consultant to enhance customer experiences. This role involves working in a dynamic team to manage client inquiries, book spa holidays, and maintain strong relationships with venues. Ideal candidates will possess excellent communication skills and a proactive approach to sales. Join a fast-paced environment where your contributions will directly impact customer satisfaction and business growth. If you thrive in a team-oriented setting and have a passion for sales, this opportunity is perfect for you.

Qualifications

• At least six months of telesales experience is required.
• Strong communication and organizational skills are essential.

Responsibilities

• Handle phone and email inquiries professionally and efficiently.
• Communicate with clients to identify their needs and close sales.

Skills

Telesales experience

Communication skills

Organizational skills

Ability to multi-task

Ability to work under pressure

Hard working

Dedicated

Job description

Job Title – Sales Consultant – Spa Holidays

Department/Sector – Travel

Job Location – London

Salary – £20k with a £36k OTE

Our client is an online spa booking company that pride themselves on the customer experience. They are looking for a sales consultant to join their team.

They operate in the UK and abroad and offer spa days, holidays for singletons, hen parties and theatre packages.

The role is a fast-paced and driven environment, you will work as part of a dynamic team liaising between clients and venues to book all elements of a customer’s spa break.

Shift Patterns:

• Monday to Friday, shift patterns between 8.30 am and 8.00 pm
• Saturday working may be required between 9.00 am and 5.00 pm on a rota basis, dependent upon business requirements

Responsibilities:

• Act in a professional and efficient manner to phone and email enquiries
• Take details from the customer
• Communicate in a polite and friendly way to identify the customer’s exact needs and requirements
• Communicate with the various reservations departments at specific venues in order to check availability and discuss availability, treatment times and specifications maintaining the professional relationship
• Follow up with customers, venues and other third parties to close sales and take payment
• Identify potential new business from old leads
• Use initiative to up-sell and cross-sell other products to the customer
• To maintain a high level of product knowledge at all times through ongoing training

Skills required:

• You will have at least six months telesales experience
• A team player, with the ability to communicate with different departments and clients
• Carry effective organisational skills and the ability to multi-task
• Proven ability to work under pressure
• Hard working
• Dedicated