Sales Consultant Retail · Solihull

Miele Company Ltd; Metropolitan Borough of Solihull; On-site; GBP 26,000; Full time

Job summary

An established industry player seeks a passionate Sales Consultant for their elegant Experience Centre in Solihull. This role focuses on providing exceptional customer service and building long-term relationships with clients. You will engage with customers in a premium retail environment, demonstrating high-quality lifestyle appliances and delivering bespoke consultations. The ideal candidate will have a strong sales background and the ability to communicate effectively across various channels. Join a respectful and inclusive culture where your contributions are valued, and grow your career with a company committed to excellence.

Benefits

33 days holiday

Lunch allowance

Performance-related bonus scheme

Health and wellbeing benefits

Recognition awards

Qualifications

• Experience in lifestyle sales or bespoke solutions.
• Ability to manage longer sales processes effectively.

Responsibilities

• Host clients and deliver memorable in-store demonstrations.
• Form relationships with clients and provide detailed quotes.

Skills

Sales Experience

Customer Service

Communication Skills

IT Literacy

Job description

We are looking for a Full time Sales Consultant to join the team at our elegant Miele Experience Centre in the Crescent Arcade, Solihull.
Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.

In this role you will be...

Reporting to the Store Manager, you will be a natural salesperson and both confident and capable when hosting clients, providing detailed quotes to fit their needsand delivering memorable instore demonstrations. You willbring an ability to form relationships with clients and manage a longer sales process that could incorporate multiple visits and discussions.Ideally we are looking for sales consultants who have previous experience in lifestyle salesor delivering bespoke solutions in a store environment.

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

The Miele brand is synonymous with quality design & innovation, and, in the store we will consult and advise on the selection of the finest lifestyle appliances for our clients to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network.

What can we offer you?

We are looking forsomeone who is keen to develop long term relationships, grow the customer base and develop a career with us.

Full time (including weekends) -£25,658per annum - 33 days holiday (including bank holiday allowance of 8 days) -lunch allowance and a 37.5hour working week. Please be aware this role involves weekend working on a rota basis.

We offer a performance related bonus scheme as well as a comprehensivebenefits package which covers health and wellbeing, incentives for sales instore and recognition awards for exceptional performance and displaying our culture and values.

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.