Sales Consultant Retail · London Experience Centre

Miele Company Ltd; London; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading company is seeking a full-time Sales Consultant to join their new Experience Centre in London, delivering exceptional customer service and product demonstrations. The ideal candidate will have experience in luxury sales and the ability to build strong relationships with clients. Join a rewarding environment that values respect and inclusion, and offers competitive salary and benefits for passionate team players.

Benefits

Up to £30,000 OTE per annum

25 days holiday plus bank holidays

Lunch allowance

Evolving pay and benefits package

Qualifications

• Previous experience in a luxury client-facing role.
• Ability to demonstrate products effectively.
• Proficient in communication across various styles.

Responsibilities

• Deliver memorable demonstrations and exceptional customer service.
• Meet sales targets while collaborating with the team.
• Establish relationships with high net worth clients.

Skills

Customer Service

Sales Techniques

Communication

Relationship Building

Adaptability

Teamwork

Job description

We are looking for full time Sales Consultant to joinour new Miele Experience Centre, on Wigmore Street, London.


The Miele brand is synonymous with quality design & innovation, and, in our new elegantly designed store in Wigmore Street, we will curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions.

The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.

In this role you will be...

Reporting to the Store Manager, you will be anatural salesperson and bothconfident and capable when hosting clients and delivering memorable instore demonstrations, andwill bring an ability to form relationships with local businesses and high net worth individuals. Ideally we are looking for sales consultantswill have previous experience in luxury clienteling or delivering bespoke solutions.

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to effectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

What can we offer you?

We offer up to £30,000 OTEper annum (inclusive of London Weighting) plusallowances and bonus, 25 days holiday plus bank holidays, 37.5 hour working week and lunch allowance, plus an evolving pay and benefits package.

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 350 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.

Please apply and complete the screening questions. This is a permanent, full-time role.

Find out more about working at Miele in retail