Sales Consultant - Part Time

BRITISH DESIGN SHOP; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

Join an innovative British design-led furniture company as a vital member of a small team. This role offers the chance to engage directly with customers in a lovely studio environment, providing personal consultations and ensuring a seamless experience from fabric selection to order placement. With a focus on customer care and attention to detail, you will contribute to a premium retail experience that stands out in the market. If you are passionate about design and customer service, this is an exciting opportunity to grow in a supportive and dynamic setting.

Benefits

Training and Support

Lovely Studio Environment

Flexible Working Hours

Qualifications

• Experience in a customer-facing role, ideally in premium retail or design.
• Passion for customer care and attention to detail.

Responsibilities

• Conduct personal consultations at the London studio.
• Support fabric samples and manage customer order progress.
• Provide general marketing support during quiet periods.

Skills

Customer Care

Attention to Detail

Communication Skills

Job description

A new opportunity to join a premium British design led furniture company.

You must have a passion for customer care, an attention to detail and have experience in a relevant customer facing role (ideally within premium retail, design, architecture or interior design).

• Part of a small experienced team
• Hours:12-5pmMonday & 10am-6pm Thurs & Sat (must be able to work on Saturday)
• Training and support will be provided
• Lovely studio environment
• Competitive Salary

Role Responsibilities

• Personal consultations at the London studio - quotes, follow ups, factory order placement
• Fabric samples support (restocking, cutting, posting)
• Larger enquiry line drawings (within nominated hours for larger scale enquiries)
• Progressing fabric selection and keeping own customers informed of order progress
• Cover the London phone line on nominated days via company mobile/laptop
• General marketing support (if needed in quiet periods)