Sales Consultant (FT) Glasgow

Fraser Hart; Glasgow; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Commission on sales

Discount for you and family

Annual leave growth

Holiday purchase scheme

Pension scheme

Uniform allowance

Refer Top Talent

Mental health support

Bike to work

Volunteer day

Social events

Job summary

Fraser Hart, a renowned luxury jewellery retailer in Scotland, is seeking a confident Sales Associate to deliver exceptional customer experiences. You’ll share passion for our premium brands and create lasting memories with every interaction.

You’ll be a strong communicator, a team player, and flexible to work late nights, weekends and key trading dates, while achieving personal sales targets in a premium environment.

Qualifications

• Experience in a customer facing role ideally within a premium or luxury retail environment.
• Flexible and available to work late nights, weekends, and key trading dates.
• Self-motivated with a positive can-do attitude.
• A great communicator with excellent interpersonal skills.

Responsibilities

• Play your part in creating great customer experiences.
• Share your passion for our products with our customers.
• Consistently achieve personal sales targets and key performance targets.
• Live by our values (passion, teamwork, respect and trust, positivity, love learning).
• Follow store standards, policies, and procedures.
• Create a luxury retail environment with high standards of visual merchandising and replenishment.

Skills

Customer service

Luxury retail

Team player

Excellent communicator

Proactive

Self-motivated

Fast learner

Flexible hours

Interpersonal skills

Job description

We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers. We’re not here to simply sell a product. We’re here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands.
If you have a passion for delivering outstanding customer experiences and would like to work with some of the world’s most prestigious jewellery, diamond and watch brands, we have an exciting opportunity for you.

ABOUT YOU

• Passionate about delivering outstanding experiences to our customers.
• Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
• A team player who helps and supports your colleagues when needed.
• A great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
• Proactive with a positive can-do attitude.
• Self-motivated and driven to achieve great results.
• A fast learner who is keen to embrace new challenges.
• Experience in a customer facing role ideally within a premium or luxury retail environment.
• Flexible and available work late nights, weekends, and key trading dates.

WHAT YOU’LL BE DOING

• Play your part in creating great customer experiences.
• Share your passion for our products with our customers.
• Consistently achieve personal sales targets and key performance targets.
• Live by our values (passion, teamwork, respect and trust, positivity, love learning).
• Follow store standards, policies, and procedures.
• Create a luxury retail environment with high standards of visual merchandising and replenishment.

WHAT’S IN IT FOR YOU

When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months.
We value our teams for always going the extra mile and reward this with great benefits, including:

• Commission scheme based on sales performance
• A generous discount scheme for you, your family, and friends
• Annual leave that will increase with length of service
• Holiday purchase scheme
• Pension Scheme
• Uniform allowance
• Refer Top Talent Scheme
• Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
• Bike to work scheme
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year with our Time for Wellness and Recognition scheme

We are an equal opportunities employer