Sales Consultant (9 month FTC)

HSS Hire Ireland; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading tool and equipment provider in Manchester is looking for a Sales Consultant to join their team. This role involves responding to customer inquiries and converting them into orders, all while delivering a fantastic customer experience. The hybrid working model allows you to work 3 days a week in the office, enhancing collaboration with team members. Ideal candidates will have remarkable customer service skills and a knack for building strong client relationships, with training available for the right individual. Join this transformative team and enhance your career today.

Benefits

Annual leave for your birthday

Community volunteering day

Training and development opportunities

Wellbeing and healthcare support

Flexible benefits options

Qualifications

• Customer service experience is preferred, but training is available.
• Track record of achieving results through relationship building.
• Detail-oriented with strong communication skills.

Responsibilities

• Convert inquiries into revenue through effective customer service.
• Collaborate with operations teams for timely equipment delivery.
• Provide assistance in navigating digital channels for customers.

Skills

Outstanding customer service skills

Excellent communication skills

Strong multitasking abilities

Relationship building

Job description

Sales Consultant

9 Month Fixed Term Contract
Manchester, Think Park

Are you a recent graduate eager to kickstart your career journey or looking to switch up your career in a new industry? Do you thrive in fast-paced environments and love the thrill of hitting targets? As a Sales Consultant at HSS ProService, you'll be at the forefront of taking customers through the sales journey using your amazing customer service skills. You will be converting inquiries into revenue and delivering world-class customer experiences.

This role is based on a hybrid working model, working 3 days per week in our head office in Trafford Park working standard office hours between 8.30am and 5.30pm.

What you’ll do:

• Respond to inbound inquiries via various channels to turn them into orders.
• Administer customer orders with great attention to detail get successful outcomes.
• Collaborate seamlessly with operations teams to ensure timely delivery of equipment.
• Be curious about our customers' needs to upsell and cross-sell effectively.
• Assist customers in navigating our digital channels for maximum convenience.
• Stay up-to-date with our products/services to maximise on sales opportunities.

What you’ll bring:

• If you have worked in Hire or Building Materials environments that's great - but if not this is something we can give you training on
• Outstanding customer service skills, providing high quality customer experiences.
• Proven track record of achieving results through building relationships.
• Excellent communication skills, both verbal and written.
• Strong multitasking abilities with attention to detail.

What you’ll get back:

Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.

• Your birthday each year as annual leave to spend how you want to!
• One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your community
• Training and development - you will get the opportunity to continuously further your career and opt in to courses suited to your role.
• Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
• A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
• You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more

HSS ProService is revolutionising the building services industry, offering a cutting-edge online marketplace for tools, equipment and materials. Building on HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability.

Our ED&I promise:

We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if you contribution will help grow our business we want to hear from you.

We're committed to breaking down barriers and shaping a community that's as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute.