Sales Consultant - 4HR - The Fragrance Shop Wigan

The Fragrance Shop; Wigan; On-site; GBP 18,000 - 22,000; Full time

Job summary

A retail fragrance store in Wigan is seeking a retail assistant to support daily operations. Responsibilities include cash handling, stock management, and delivering exceptional customer service. Candidates should have strong communication skills and a flexible approach, with GCSE education preferred. This role offers a competitive pay rate and incentives.

Benefits

Competitive rate of pay

Merchandise discount

Exciting store incentives

Training and development programmes

Qualifications

• Educated to GCSE level or equivalent.
• Strong communicational and interpersonal skills.
• Previous experience in sales/retail is an advantage.

Responsibilities

• Assisting the Retail manager with day-to-day operations.
• Providing outstanding customer service and support.
• Maintaining a clean and welcoming store environment.

Skills

Customer service skills

Team working skills

Time management

Attention to detail

Education

GCSE or equivalent

Job description

Overview

Assisting the Retail manager with day-to-day operations of the shop.

Responsibilities

• Cash handling.
• Stock rotation.
• Maintaining a clean work environment.
• Creating a welcoming atmosphere for all customers.
• Other duties as required.
• Providing an outstanding customer service.
• Effectively matching the correct fragrance to the customer's needs.
• Keeping up to date with product knowledge, new fragrances and creative ideas.
• Introducing a range of add-ons.
• Maintaining cleanliness of the store.
• Recover and replenish stock, so items are available to sell.
• Processing transactions at the till point.
• Inspiring our customers with spraying fragrances and providing demonstrations.
• A flexible approach to work, prepared to work on Bank Holidays, evenings and weekends.
• Great time management.
• A keen eye for detail.
• Customer service skills.
• An effective team player.

Qualifications

• Educated to GCSE level or equivalent.
• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills.
• Flexibility to include evenings and weekends.
• Customer service focused.
• Adaptable with a "can do" attitude.
• Strong communicational and interpersonal skills.

Package Details

• Competitive rate of pay
• Merchandise discount.
• Exciting store incentives.
• Training and development programmes