Sales Consultant (30 hours/week)

Swarovski; Greater London; Hybrid; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Monthly bonus scheme

60% staff discount

Volunteering day

Season ticket loan

Career development opportunities

Job summary

Swarovski in London is seeking a Sales Consultant to deliver outstanding service, tell brand stories, and build emotional connections with customers in a premium retail setting. This part-time role (30 hours per week) focuses on achieving sales goals, collaborating with a vibrant team, and keeping store experiences welcoming and organized.

You’ll enjoy a competitive salary, monthly bonus scheme, generous staff discount (60%), volunteering day, and opportunities for career progression within one

Qualifications

• Passionate about fashion, luxury or lifestyle brands.
• Excellent customer service skills and a confident personality.
• Digitally savvy and comfortable using retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and maintain a welcoming store environment.

Skills

Customer service

Retail sales

Storytelling

Brand knowledge

Team player

Digital tools

Tools

POS system

Job description

## Sales Consultant (30 hours/week)Apply: London, GBR: Part time: Posted Today: R-116853At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. **About the Job*** Deliver outstanding customer service and create emotional connections through storytelling* Build trust and lasting relationships with customers, promoting loyalty programs* Achieve individual and team sales goals, taking accountability for results* Collaborate with your team to create a welcoming, organized store environment* Stay up to date with brand products knowledge, using digital tools to enhance the customer experience **About You*** Passionate about fashion, luxury, or lifestyle brands* Experienced in a multicultural retail environment* Excellent and proven customer service skills and a winning personality that builds trust* Curious, empathetic, and results-driven team player with a commercial mindset* Digitally savvy and comfortable using retail technology* Confident expressing your individuality and bringing creative ideas to the team **What We Offer**You can expect a range of benefits, including:* Competitive salary* Monthly bonus scheme* Industry leading, generous staff discount (60% off the RRP) starting on your first day* 30% off the RRP on Swarovski Created Diamonds* Enhanced annual holiday entitlement* 1 x paid Volunteering Day each year* Food & refreshments provided in store to be enjoyed during your shift* Staff Referral Bonus – up to £250* Jubilee Awards to celebrate key service milestones* Annual Awards to celebrate and recognize your achievements* Season Ticket Loan* Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts* Opportunities for career development Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.