Sales Consultant (8 hours/week)

Swarovski; United Kingdom; À distance; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly bonus scheme

Staff discount 60%

Diamond discount 30%

Annual holiday entitlement

Volunteering day

Food & refreshments in store

Staff referral bonus

Résumé du poste

Swarovski is seeking a Sales Consultant to deliver outstanding service and create memorable brand experiences in our UK stores. You’ll connect with customers through storytelling, promote loyalty programs, and work towards achievable sales goals as part of a vibrant team.

You’ll stay up to date with Swarovski products, use digital tools to enhance the customer journey, and enjoy benefits like a generous staff discount, bonus scheme, and career development opportunities.

Qualifications

• Excellent customer service and storytelling to create emotional connections.
• Ability to build trust and promote loyalty programs.
• Proven track record of achieving sales targets as part of a team.
• Collaborative mindset to keep store environment welcoming and organized.
• Comfort with using digital tools to enhance the customer experience.

Responsabilités

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Connaissances

Customer service

Retail sales

Communication

Team player

Digital tools

Description du poste

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. **About the Job*** Deliver outstanding customer service and create emotional connections through storytelling* Build trust and lasting relationships with customers, promoting loyalty programs* Achieve individual and team sales goals, taking accountability for results* Collaborate with your team to create a welcoming, organized store environment* Stay up to date with brand products knowledge, using digital tools to enhance the customer experience **About You*** Passionate about fashion, luxury, or lifestyle brands* Experienced in a multicultural retail environment* Excellent and proven customer service skills and a winning personality that builds trust* Curious, empathetic, and results-driven team player with a commercial mindset* Digitally savvy and comfortable using retail technology* Confident expressing your individuality and bringing creative ideas to the team **What We Offer**You can expect a range of benefits, including:* Competitive salary* Monthly bonus scheme* Industry leading, generous staff discount (60% off the RRP) starting on your first day* 30% off the RRP on Swarovski Created Diamonds* Enhanced annual holiday entitlement* 1 x paid Volunteering Day each year* Food & refreshments provided in store to be enjoyed during your shift* Staff Referral Bonus – up to £250* Jubilee Awards to celebrate key service milestones* Annual Awards to celebrate and recognize your achievements* Season Ticket Loan* Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts* Opportunities for career developmentMany of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions. **About Swarovski** Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.