Sales Consultant (20 hours/week)

Swarovski; Swindon; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive salary

Monthly bonus scheme

Staff discount 60% off RRP

30% off Swarovski Created Diamonds

Enhanced annual holiday entitlement

Volunteering Day

Season Ticket Loan

Online benefits platform access

Job summary

Swarovski in Swindon is seeking a Sales Consultant for 20 hours per week, delivering exceptional service and creating memorable brand experiences.

You'll work toward sales goals, build loyal customer relationships and stay up to date with product knowledge using digital tools. This role offers a competitive salary, a monthly bonus and generous staff discounts from day one.

Qualifications

• Excellent customer service and storytelling skills.
• Ability to build trust and promote loyalty programs.
• Results-driven team player with a commercial mindset.

Responsibilities

• Deliver outstanding customer service and create emotional connections with customers.
• Build trust and lasting relationships, promoting loyalty programs.
• Achieve individual and team sales targets and contribute to store results.
• Maintain a welcoming and organized store environment and stay up to date with product knowledge.

Skills

Customer service

Storytelling

Sales goals

Team player

Digital tools

Tools

POS system

Job description

## Sales Consultant (20 hours/week)Apply: Swindon, GBR: Part time: Posted Today: R-117407At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. **About the Job*** Deliver outstanding customer service and create emotional connections through storytelling* Build trust and lasting relationships with customers, promoting loyalty programs* Achieve individual and team sales goals, taking accountability for results* Collaborate with your team to create a welcoming, organized store environment* Stay up to date with brand products knowledge, using digital tools to enhance the customer experience **About You*** Passionate about fashion, luxury, or lifestyle brands* Experienced in a multicultural retail environment* Excellent and proven customer service skills and a winning personality that builds trust* Curious, empathetic, and results-driven team player with a commercial mindset* Digitally savvy and comfortable using retail technology* Confident expressing your individuality and bringing creative ideas to the team **What We Offer**You can expect a range of benefits, including:* Competitive salary* Monthly bonus scheme* Industry leading, generous staff discount (60% off the RRP) starting on your first day* 30% off the RRP on Swarovski Created Diamonds* Enhanced annual holiday entitlement* 1 x paid Volunteering Day each year* Food & refreshments provided in store to be enjoyed during your shift* Staff Referral Bonus – up to £250* Jubilee Awards to celebrate key service milestones* Annual Awards to celebrate and recognize your achievements* Season Ticket Loan* Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts* Opportunities for career developmentMany of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions. **About Swarovski** Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.### Create a World of WonderJoining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.**Recruitment Process at Swarovski** You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.**CV Tips to Nail Your Dream Job** The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)