Sales Consultant (2 Month FTC)

MOLTON BROWN; London; On-site; GBP 125,000 - 150,000; Part time

Job summary

A luxury retail company in London seeks a dedicated Sales Consultant for its Windsor store, offering part-time hours (25.5/week) on a fixed-term basis. The role emphasizes excellent customer service, detailed product knowledge, and providing personalized experiences. Candidates should have a passion for luxury and strong communication skills, with a range of appealing perks including a competitive hourly rate, generous staff discounts, and opportunities for development.

Benefits

Hourly rate of £13.20

50% staff discount

22 days holiday plus Bank Holidays

A day off for your birthday!

Monthly store bonus scheme

Quarterly product allocation

Discounts/cashbacks from retailers

Healthcare plan

Qualifications

• Passion for luxury retail and brand values.
• Ability to provide personalized customer experiences.
• High personal grooming standards.

Responsibilities

• Provide excellent customer service.
• Conduct fragrance consultations and sensory experiences.
• Assist with stock management and store tasks.

Skills

Excellent communication skills

Confidence

Positive attitude

Teamwork

Motivation to achieve KPIs

Job description

The Opportunity

We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our Windsor store. This is a part-time opportunity, working 25.5 hours per week on a 2-month, fixed-term basis.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. You should maintain high personal grooming standards, have a passion for luxury, and champion our brand values. The ability to work well in a team, motivation to achieve store and personal KPIs, and flexibility to meet business needs are essential.

What we can offer you

• An hourly rate of £13.20
• A 50% staff discount on Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday!
• A monthly store bonus scheme up to 0.35% of retail sales if targets are met
• Quarterly free product allocation of up to 5 Molton Brown items
• Discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle To Work Scheme
• Company pension scheme
• Ongoing development and skill enhancement opportunities
• A workplace where your voice matters
• Learning and development within our brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference through high-quality products and services, creating a Kirei Life— a beautiful life that respects the needs of consumers and the planet. Our corporate philosophy, the Kao Way, guides us to act with integrity, innovate courageously, and treat each other with trust and respect.

Our work: Recognized among the World's Most Ethical Companies for 19 consecutive years, we are a purpose-driven company with strong values. We prioritize quality, care for the environment, and actively shape careers and jobs for our employees. We collaborate to achieve our goals and deliver the best for our customers.

Hiring Process: Kao values diversity and individual personalities, welcoming applications from all backgrounds worldwide.

Want to learn more? If you feel you are as unique as our products and want to discover why 33,000 people globally chose a career with us, visit https://www.kao.com/emea/en/

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