Sales Consultant (12 Month FTC)

KAO; Leeds; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading luxury retailer in Leeds seeks a Sales Consultant for a part-time role of 18 hours per week. This fixed-term position involves providing excellent customer service, guiding the customer journey, and assisting with store-related tasks. A passion for luxury, strong communication skills, and the ability to work in a team are essential. The salary is £12.60 per hour, with various benefits including staff discounts and healthcare support.

Benefits

50% staff discount on all products

22 days holiday + Bank Holidays

Monthly bonus scheme

Company Pension Scheme

Healthcare Plan

Wellbeing Support

Qualifications

• Passion for luxury retail.
• High standard of personal grooming.
• Ability to achieve store and personal KPIs.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Guide the customer journey with a personalized selling approach.
• Deliver sensorial experiences through signature services.
• Assist with general store tasks like stock management.

Skills

Excellent communication skills

Positive attitude

Teamwork

Flexibility

Job description

Overview

The Opportunity

We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Leeds store. This is a part-time opportunity, working 18 hours per week on a 12 month fixed-term contract. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

Responsibilities

• Provide excellent customer service and detailed product knowledge to customers.
• Guide the customer journey from start to finish using a personalized selling approach.
• Deliver sensorial experiences through signature services (e.g., fragrance consultations, hand and arm massages).
• Assist with general store tasks including stock management, cleaning and replenishment.

Qualifications and Attributes

• Excellent communication skills with confidence and a positive, can-do attitude.
• High standard of personal grooming and a passion for luxury.
• Ability to work well in a team, with drive and motivation to achieve store and personal KPI’s.
• Flexibility in working arrangements to suit business requirements.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount to use on all Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters
• Learning and development opportunities within our business and across our brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high-quality products and services to create a Kirei Life for all—a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do—acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work

Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

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