Sales Consultant (10 Month FTC)

MOLTON BROWN; London; On-site; Part time

Job summary

A leading luxury brand seeks a part-time Sales Consultant for their East Midlands store. The ideal candidate has a passion for luxury, paired with excellent customer service skills. You'll engage customers through personalized selling approaches and assist with various store tasks. Join a proud team recognized for its ethical practices and commitment to sustainability.

Benefits

50% staff discount on all products

22 days holiday plus Bank Holidays

Monthly store bonus scheme

Quarterly product allocations

Healthcare plan

Company pension scheme

Ongoing development opportunities

Qualifications

• Excellent communication skills and confidence.
• Ability to work well in a team and champion brand values.
• A passion for luxury and high personal grooming standards.

Responsibilities

• Provide excellent customer service and product knowledge.
• Perform general store-related tasks like stock management.
• Conduct sensory customer experiences such as fragrance consultations.

Skills

Communication

Teamwork

Customer Service

Personal Grooming

Job description

The Opportunity

We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our East Midlands store. This is a part-time opportunity, working 12 hours per week on a 10-month fixed-term contract.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills who can demonstrate confidence and approach any task with a positive, can-do attitude. A high level of personal grooming standards, a passion for luxury, and the ability to champion our brand values are essential. You should work well in a team, have the drive and motivation to achieve store and personal KPIs, and be flexible to meet business needs.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Quarterly product allocations of up to 5 Molton Brown items
• Access to discounts and cashbacks from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle To Work Scheme
• Company pension scheme
• Ongoing development and skill enhancement opportunities
• A company culture where your voice is valued
• Learning and development programs within our business and brands

About Molton Brown

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference through high-quality products and services, creating a Kirei Life — a beautiful life that respects consumer needs and the planet. Our philosophy, the Kao Way, guides us to act with integrity, innovate courageously, and treat each other with trust and respect.

Our Work Ethic

Recognized among the World’s Most Ethical Companies for 19 consecutive years, we are purpose-driven with strong values. We prioritize quality and environmental care in our products. At Kao, employees actively shape their careers, working collaboratively to achieve shared goals and deliver the best for our customers.

Hiring Philosophy

We embrace diversity and individual personalities because we believe they make us stronger. We welcome applications from all communities worldwide.

Learn More

If you feel as unique as our products and want to discover why 33,000 people globally have chosen a career with us, visit https://www.kao.com/emea/en/.

Privacy Policy: https://www.kao.com/emea/en/privacy/