Sales Consultant

Jolyon Marshall Limited; Willenhall; On-site; GBP 80,000 - 100,000; Full time

Job summary

A bespoke jewellery company in Birmingham is seeking a dedicated individual to enhance client relationships while selling bespoke jewellery and watches. The role emphasizes customer service excellence and requires a strong background in sales. Ideal candidates will possess negotiation skills and an engaging personality, with an advantage for those with jewellery industry qualifications. Applications are welcomed.

Qualifications

• Strong background in sales and retail customer service.
• Excellent selling skills and fluent communication.
• Organized and able to work efficiently.

Responsibilities

• Deliver best customer service and purchasing experience.
• Engage with clients in person, online, or by telephone.
• Present, promote, and sell jewellery and watches.
• Organise repairs and prepare quotes.

Skills

Sales expertise

Customer service

Negotiation skills

Charismatic personality

Education

Jewellery Industry qualification

Job description

Bespoke Jeweller - Crafting Your Forever

LOCATION: Jewellery Quarter, Birmingham

Our client recognised a trading niche that deserved a higher profile within Birmingham's Historic Jeweller Quarter. This has presented the opportunity for their clientele to embrace bespoke jewellery design, creating a future jewellery wear vision that matches their personally held aspiration.

The company provides the expertise to create and craft beautiful diamond engagement and wedding rings within a boutique environment that can accentuate each customer's purchasing experience. Each precious item designed and then approved for manufacture is then crafted in-house by the company's own jeweller, resulting in customer jewellery ownership dreams being happily fulfilled.

Job Role:

• Deliver best customer service and purchasing experience.
• Engage with clientele in person, online, or by telephone.
• Present, promote, and sell jewellery and watches to customers.
• Organise repairs, as well as prepare and gain sign-off for quoted works.
• Utilise initiative to search deep into the business's inventory and the wider marketplace if a specific item is not immediately available.

Requirements:

Applicants should have a strong background in sales and finely tuned customer service experience in a retail setting. Excellent selling skills, fluent and listening communication with sound negotiation techniques are essential. You will need to be charismatic, dynamic, organised, and able to operate in an efficient and productive way. Any specific Jewellery Industry qualification would be advantageous and further underline your long-held passion for our client's sourcing and selling speciality.

Further training within their speciality can be provided if necessary. Applications will be welcomed and happily reviewed, so please forward your CV today.