Sales Consultant

Furniture Village; Wednesbury; On-site; GBP 15,000 - 25,000; Full time

Job summary

A leading furniture retailer in Wednesbury is seeking a Sales Consultant to enhance customer experiences through effective communication and teamwork. The successful candidate will be pivotal in greeting customers, understanding their needs, and ensuring high-quality service. With a competitive salary package and top-tier benefits, this is a great opportunity for career growth.

Benefits

Industry-leading package with uncapped commission

5% pension and health insurance

Up to 33 days’ holiday

Responsibilities

• Be the face of your store, greeting customers and creating an end-to-end experience.
• Work with a dynamic team and participate in industry-leading training.
• Focus on delivering a high-quality customer experience.

Skills

Customer-first mindset

Effective communication

Initiative and energy

Attention to detail

Punctuality and professionalism

Critical thinking

Job description

Overview

Furniture Village – Sales Consultant, Wednesbury, West Midlands. Permanent, Full-time.

• Location: Wednesbury, West Midlands
• Salary: £50,000 per year
• Contract: Permanent
• Hours: Full-time

Responsibilities

• Be the face of your store, greeting customers, building rapport, understanding their needs and creating an end-to-end experience from ordering to final mile delivery.
• Work with a dynamic team hungry for success and participate in industry-leading training to become a Furniture Village expert in beautiful furniture and world-class service.
• Focus on over-delivering on KPIs and delivering a high-quality customer experience.

Your skills

Our ideal candidate looks like this:

• Instinctively understands and embraces a customer-first mindset
• Natural communicator, listens well and persuades effectively
• Shows initiative and energy, able to work in a team or independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased

Our business

Our first store opened its doors in Abingdon in 1989. Today we have 58 stores across the UK and continue to grow. We focus on understanding customers’ needs, lifestyle and budget, helping them find the perfect pieces, and sourcing from across the globe.

Our people

We employ nice people to sell nice furniture to nice customers. We offer progression, training and rewards, with long service awards recognizing loyal team members.

Our recruitment

As a family business, we are an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk.

Benefits

• Industry-leading package with uncapped commission. Basic Key-time 3-day salary £15,000. Full-time basic up to £25,000, average earnings £50k+ and uncapped OTE
• Best-in-class benefits: 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount
• Award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer