Sales Consultant

WATCHES OF SWITZERLAND; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury retail brand as a Sales Consultant, where you'll build lasting client relationships and deliver exceptional experiences. With a focus on teamwork and personal growth, you'll play a key role in our showroom's success, representing our prestigious brand with confidence.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Experience in a consultative retail environment.
• Positive, 'can-do' attitude.
• Eager to learn and build on product knowledge.

Responsibilities

• Deliver exceptional client experiences in showrooms.
• Work towards personal and team sales targets.
• Develop and update product knowledge continuously.

Skills

Client relationship building

Consultative sales

Team collaboration

Flexibility

Motivation to exceed targets

Job description

Job Description

Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?

Our Sales Consultants are dedicated team players with a passion for delivering an excellent client experience, ensuring that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom by developing and continually updating your product knowledge and expertise, sharing your passion for our fantastic products.

About You

• A positive, "can-do" attitude
• A passion for delivering exceptional client experiences
• Experience within a consultative retail environment
• Motivated to reach and exceed targets
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About Us

Mappin & Webb has been a cornerstone of English high society for over 240 years, with an undisputed reputation for excellence in craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Queen Victoria in 1897, the company has continued to hold royal warrants to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen. In 2017, Mark Appleby, the Master Craftsman, was involved in both the late Queen's State Funeral and the adjustments of the crowns for the coronation of King Charles III.

Renowned for combining extraordinary craftsmanship, exquisite materials, and contemporary design, Mappin & Webb produces fine jewellery, watches, silverware, glassware, and bespoke accessories. It is part of the Watches of Switzerland Group, a FTSE-250 company with nearly 3,000 employees across the UK, Europe, and the US, with over 190 showrooms and multiple e-commerce platforms.

Our success is built on strong partnerships with prestigious luxury watch brands, supported by impactful marketing and leading-edge technology, all aimed at providing a modern, distinctive luxury experience. Our highly trained and motivated staff are committed to delivering exceptional client experiences and building inclusive teams.

Our clients value our expertise, approachability, and exceptional service. We aim to make every interaction memorable and special.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• Virtual GP service
• Share Save Scheme
• Birthday Off
• Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to an inclusive environment. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.

Discover more about our roles, culture, and people at: Watches of Switzerland Group PLC on LinkedIn.