Sales Consultant

Vistry Group PLC; Tandridge, Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Consultant to join their team. This role involves managing the sales hub, ensuring a seamless customer journey, and achieving sales targets across multiple sites. The ideal candidate will possess strong negotiation and communication skills, a customer-focused mindset, and a keen interest in the housing market. With a commitment to integrity and quality, this company offers a supportive environment where you can thrive and contribute to building sustainable communities. If you are ready to take on this exciting opportunity, we want to hear from you!

Benefits

Competitive salary and annual bonus

Salary sacrifice car scheme

Mileage allowance

Up to 39 days annual leave

Private medical insurance

Enhanced parental leave

Competitive pension scheme

Life assurance

Employee rewards portal

Volunteering days

Qualifications

• Experience in a customer-facing role under pressure.
• Proven track record in sales and lead generation.
• Excellent communication and negotiation skills.

Responsibilities

• Manage the sales process and maintain accurate records.
• Deliver excellent customer service throughout the sales journey.
• Coordinate with site teams and manage sales strategies.

Skills

Customer-facing experience

Lead generation

Sales process completion

Negotiation skills

Microsoft Office proficiency

Communication skills

Organizational skills

Problem-solving

Interest in property market

Flexibility

Education

5 GCSEs including Mathematics and English

A Levels in any discipline

Tools

Vistry systems

Job description

Role Overview

In a Nutshell…

We have a new opportunity for a Sales Consultant to join our team within Vistry South East, at our Burgess Hill hub, RH15 8DJ. As our Sales Consultant, you will carry out all aspects of the day-to-day running of the sales hub/development in accordance with the customer journey, taking ownership of the sales process with customers, maintaining necessary records and documentation during all stages of the sales process across multiple sites and house ranges within the sales hub/development, and delivering successful continual sales at all sites within the sales hub/development.

What’s in it for you…

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Mileage allowance
• Up to 33 days annual leave plus bank holidays, increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee-paid cover
• Enhanced maternity, paternity, and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

What we expect from you…

• Behave in line with our company values – Integrity, Caring, and Quality
• Experience working in a customer-facing role delivering under pressure
• Experience in generating leads and sales through telephone-based business development
• Proven track record of successfully completing the sales process with customers
• Proven ability to work under pressure and meet sales targets
• Excellent IT skills with knowledge of Microsoft Office tools
• Strong negotiation and sales skills
• Excellent administration and organizational skills
• Good planning and organizational skills
• Excellent communication skills
• Patience and ability to remain calm under pressure
• A friendly, trustworthy, and professional attitude
• Comfortable using multi-channel communication methods
• Ability to handle complaints and difficult situations
• An interest in property and the housing market
• Willingness to be flexible regarding duties and working hours
• Full driving license and access to a suitable vehicle
• Willing to travel to all sales sites within the division, including regional offices
• Willing to work weekends

Desirable…

• 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)
• A Levels in any discipline

More about the Sales Consultant role…

• Ensure adherence to Standard Operating Procedures, sales policies, and mandatory training
• Deliver excellent customer service by advocating the customer journey and exceeding expectations
• Assist with audits as required, aligned with Vistry Values of ICQ
• Use Vistry systems to record and manage information accurately
• Represent Vistry professionally with stakeholders
• Proactively seek prospective sales and follow up inquiries via phone and marketing literature
• Manage and implement sales strategies, negotiate with customers for optimal outcomes
• Maintain knowledge of local market conditions, house types, build progress, and purchase schemes
• Proactively sell customer extras and manage reservations to drive profit
• Respond to cancellations, attempt to 'save' reservations, and offer alternatives
• Coordinate with site teams to provide customer updates
• Ensure company property, equipment, and presentation standards are maintained across sites

About us…

We build more than homes; we’re making Vistry. We are committed to responsible development and being an award-winning employer, guided by our ethos of doing the right thing. Our values of integrity, caring, and quality shape our work, as we develop sustainable communities across affordable and private housing. Our renowned brands include Bovis Homes, Linden Homes, and Countryside Homes. We are a UK Green Building Council member, a top five housebuilder, and have received numerous awards including Top Employer and Global Top Inspiring Workplaces. Join us in making Vistry.