Sales Consultant

ARNOLD CLARK AUTOMOBILES LIMITED; Stoke-on-Trent; On-site; GBP 23,000 - 26,000; Full time

Job summary

A leading automotive retailer in Stoke-on-Trent seeks a confident Sales Consultant to deliver exceptional customer experiences. This role involves guiding customers in finding the right car, maintaining relationships, and achieving sales targets. The ideal candidate is energetic and has strong communication skills. We offer a flexible working week, attractive earnings potential, and various employee benefits.

Benefits

On target earnings of £35,000-£40,000

33 days' annual leave

Private healthcare

Life Assurance

Generous retail discounts

Discount on new and used vehicles

Qualifications

• Experience in sales and customer service is preferred.
• Full driving licence for at least 1 year is required.
• Strong interpersonal skills and attention to detail are essential.

Responsibilities

• Help customers find the right car based on their needs.
• Deliver outstanding service and build lasting customer relationships.
• Coordinate the order and delivery of vehicles smoothly.

Skills

Customer service skills

Communication

Organisation

Teamwork

Energetic approach

Job description

Overview

We're looking for an ambitious and confident Sales Consultant to join the team at our Motorstore in Stoke-on-Trent. You'll be known as a Product Consultant at Arnold Clark but your role will be heavily sales focused. This isn't a traditional sales job. You'll be yourself, showcase customer service skills and enjoy every working day. As an Arnold Clark Product Consultant, you'll be with our customers from the moment they walk through the door through to offering a great aftersales experience. This role is about helping customers find the right car based on what they need and building strong relationships through the process. We offer comfortable uniforms and staff benefits, a five-day working week commission structure, and tools to succeed while enjoying life outside work. You don't need to be a car fanatic to be a Product Consultant; we like those too. All we ask is you love helping people, have energy and enthusiasm, and can rise to any challenge.

Responsibilities

• Helping our customers find the right car, based on what they need
• Delivering outstanding, 5-star service for every customer - going the extra mile
• Building and maintaining lasting relationships with customers through every step of the sales process
• Selling the right sales package for the customer (finance and servicing) with integrity and professionalism
• Co-ordinating the order and delivery of vehicles and keeping everything running smoothly
• Meeting monthly sales expectations and customer experience standards
• Working as part of a dynamic team to meet deadlines and keep our promises
• Staying in touch with customers to offer a great aftersales experience
• Excellent communication, organisation and people skills
• Energetic and enthusiastic approach; organised and attentive to detail
• Aiming for a lasting and fulfilling career
• Holding a full driving licence for at least 1 year
• Committing to a diverse and inclusive workplace and respecting collaboration and different perspectives
• Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check

Benefits

• £25,500 with no company car or £23,500 with company car
• On target earnings of £35,000-£40,000 with uncapped earning potential
• A flexible five-day working week
• 33 days' annual leave
• All the training you need to thrive in your role
• Private healthcare
• Life Assurance
• Generous retail discounts
• Maternity & Paternity packages
• Discount on new and used vehicles; Contributory pension scheme

Are you a people person with a real passion for sales? Every Arnold Clark employee is entitled to a wide range of benefits, including: discount on vehicles and pension details.

We are committed to creating a diverse and inclusive workplace and to collaboration, unique perspectives and multiple approaches. Our employees are at the heart of everything we do.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.