Sales Consultant

ARNOLD CLARK AUTOMOBILES LIMITED; Newcastle upon Tyne; On-site; GBP 23,000 - 26,000; Full time

Job summary

A leading automotive company in Newcastle is seeking an enthusiastic Sales Consultant to join their team. In this customer-focused role, you will assist customers in finding the right car while delivering exceptional service. The position offers a competitive salary with uncapped earnings potential, a flexible working week, and various employee benefits including private healthcare and generous annual leave.

Benefits

£25,500 with no company car or £23,500 with company car

On target earnings of £35,000–£40,000

33 days' annual leave

Private healthcare

Life Assurance

Generous retail discounts

Maternity & Paternity packages

Discount on new and used vehicles

Qualifications

• Minimum of 1 year holding a full driving licence.
• Ability to build and maintain relationships with customers.
• Experience in sales or customer-focused roles preferred.

Responsibilities

• Help customers find the right car based on their needs.
• Deliver outstanding service and exceed customer expectations.
• Coordinate vehicle order and delivery processes.

Skills

Customer service skills

Sales skills

Communication skills

Organizational skills

Teamwork

High energy and enthusiasm

Job description

Overview

We're looking for an ambitious and confident Sales Consultant to join the team at our OMODA/JAECOO branch in Newcastle. You'll be known as a Product Consultant at Arnold Clark, but your role will be heavily sales focused. This isn’t any kind of sales job—forget suits, ties and devoting your entire life to the showroom floor. Instead, enjoy a car sales role that gives you permission to be yourself, showcase your customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant, you'll be with our customers every step of the way—from the moment they walk through the door right through to offering them a great aftersales experience. This role is all about helping our customers find the right car based on what they need and building strong, positive relationships with them through every step of the process. From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we’re giving you all the tools to succeed — and still enjoy your life outside work. You also don't need to be a car fanatic to be a Product Consultant (although we like those, too!). All we ask is that you love helping people, have buckets of energy and enthusiasm, and can rise to any challenges along the way.

Responsibilities

• Helping our customers find the right car, based on what they need
• Delivering outstanding, 5-star service for every customer—that means going the extra mile for everyone who walks through the door
• Building and maintaining lasting and sincere relationships with customers through every step of the sales process
• Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list
• Co-ordinating the order and delivery of vehicles and keeping everything running smoothly
• Meeting monthly sales expectations and customer experience standards
• Working as part of a dynamic team to ensure deadlines are met and promises are kept
• Staying in touch with customers to offer them a great aftersales experience
• Excellent communication, organisation and people skills
• High energy and enthusiasm
• Strong organisational skills and attention to detail to deliver on promises and exceed expectations
• A desire to have a career that’s lasting and fulfilling
• A full driving licence held for a minimum of 1 year

Benefits & Additional Information

• £25,500 with no company car or £23,500 with company car
• On target earnings of £35,000–£40,000 with uncapped earning potential
• A flexible five-day working week
• 33 days' annual leave
• All the training you need to thrive in your role
• Private healthcare
• Life Assurance
• Generous retail discounts
• Maternity & Paternity packages
• Discount on new and used vehicles; contributory pension scheme

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities; we nurture talent and encourage ambition. Our employees are at the heart of everything we do—diverse in our make-up, united in our goals.

For more information about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.