Sales Consultant

Molton Brown; Greenhithe; On-site; GBP 80,000 - 100,000; Part time

Job summary

A luxury retail brand in Greenhithe is seeking part-time Sales Consultants to provide exceptional customer service and detailed product knowledge. Candidates should demonstrate a passion for luxury, excellent communication skills, and the ability to foster positive customer experiences. Benefits include competitive hourly pay, generous staff discounts, and a supportive work environment with ongoing development opportunities.

Benefits

Hourly rate of £13.20

50% staff discount

22 days holiday plus bank holidays

Monthly store bonus scheme

Free product allocation every quarter

Healthcare Plan

Company Pension Scheme

Qualifications

• Demonstrated competence in luxury retail sales.
• Ability to provide personalized customer experiences.

Responsibilities

• Provide excellent customer service and product knowledge.
• Guide customers through their buying journey.
• Assist with stock management and store tasks.

Skills

Excellent communication skills

Confidence and a positive, can-do attitude

Ability to work well in a team

Flexibility to meet business requirements

Job description

Overview

We are looking for 2 dedicated individuals, with a passion for luxury to join us as Sales Consultants on our John Lewis, Bluewater counter. Both positions will be working on a part-time basis, at 20 hours per week, where full flexibility in your availability will be required. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI's and have flexibility in your working arrangements to be able to suit business requirements.

Responsibilities

The role involves providing excellent customer service and detailed product knowledge, guiding customers through the journey from initial contact to after-sales, and assisting with general store tasks such as stock management, cleaning and replenishment.

Qualifications

• Excellent communication skills
• Confidence and a positive, can-do attitude
• High standard of personal grooming
• Passion for luxury and brand values
• Ability to work well in a team and motivate toward store and personal KPIs
• Flexibility to meet business requirements

Benefits

• An hourly rate of £13.20
• A 50% staff discount to use on all Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters
• Learning and development opportunities within our business and across our brands