Sales Consultant

360 Talent; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading luxury department store in London is seeking a Sales & Design Consultant to enhance customer experience and drive sales growth. The role involves engaging clients, providing tailored product advice, and maintaining showroom presentation. Candidates should have 2-3 years of experience in luxury retail, with a focus on building strong customer relationships.

Benefits

Competitive salary with performance-based bonus

Opportunities for career growth

Ongoing training and development

Qualifications

• 2-3 years of experience in luxury retail or high-end furniture.
• Strong customer service skills and ability to build relationships.
• Ability to maintain showroom presentation and inventory accuracy.

Responsibilities

• Greet and welcome customers, providing exceptional service.
• Engage with clients to understand their needs and provide tailored advice.
• Maintain showroom standards and assist with inventory management.

Skills

Customer Engagement

Sales Service

Visual Merchandising

Product Knowledge

Job description

This range is provided by 360 Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Sales & Design Consultant

Location: London - Luxury Department store

Job Summary:

You will support the Showroom Sales Team in delivering an exceptional customer experience. You’ll play a key role in engaging clients, offering tailored product advice, and ensuring the highest standards of service and showroom presentation. Your contribution will be vital in strengthening customer relationships and driving sales growth.

Key Responsibilities:

• Greet and welcome customers into the showroom, providing a warm and professional hospitality experience.
• Deliver an exceptional sales service to ensure high levels of customer satisfaction.
• Actively listen and engage with clients to understand their needs and provide personalized product recommendations.
• Build and maintain strong, long-term relationships with both existing and prospective customers.
• Maintain showroom presentation, ensuring visual merchandising standards are consistently upheld.
• Offer detailed product knowledge and technical support to customers.
• Monitor and maintain inventory accuracy and ensure goods are properly stored and displayed.
• Inspect all products for quality and report any damages.
• Utilize company tools including quote/project registration, traffic registration, and CRM systems effectively.
• Expand the customer database through accurate client data registration and profiling.
• Support the Showroom Manager and Retail Director with events and promotional activities.
• Prepare and analyze sales and customer relations reports to provide actionable insights.
• Handle customer complaints and service suggestions professionally and proactively.
• Assist in implementing showroom programs and executing operational and organizational goals.

Experience:

• 2–3 years of experience in luxury retail, high-end furniture, or a similar premium goods industry is preferred.

What’s on Offer:

• Competitive salary with performance-based bonus
• Opportunities for career growth within an internationally respected luxury brand
• Ongoing training and development to support your progression

360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide.

Explore our latest opportunities and industry insights on our website, and connect with us on LinkedIn, Instagram, Facebook & TikTok!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at 360 Talent by 2x

Sign in to set job alerts for “Sales Consultant” roles.

Full-Time Sales Consultant (Shoes) - Selfridges, London

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

Sales Consultant (Arabic Speaker) - Givenchy Harrods Men's Wear

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Sales Advisor (Arabic Speaker)- Givenchy New Bond Street

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Bromley, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London Area, United Kingdom £28,000.00-£34,000.00 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Camden Town, England, United Kingdom 11 months ago

London, England, United Kingdom 6 days ago

Uxbridge, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.