Sales Consultant

Platform Housing Group; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading housing association is seeking a motivated Sales Consultant to guide customers on their journey to home ownership. You will benefit from a role that emphasizes customer care and teamwork, working in a supportive environment that values your contributions and fosters community building.

Benefits

Mileage reimbursement

Supportive team environment

Qualifications

• Proven background in property sales, ideally with Shared Ownership or new builds.
• Excellent at managing independent tasks and building relationships.

Responsibilities

• Support customers through the home ownership journey from enquiry to completion.
• Work with various teams to ensure a smooth customer experience.

Skills

Customer focus

Networking

Organisational skills

Communication

Sales process knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

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Platform Housing Group is a not-for-profit organisation that reinvests profits into building more homes and engaging with communities

We’re looking for a motivated and customer-focused Sales Consultant to join our growing team at Platform Housing Group. Join a team that makes a real difference in people’s lives by guiding them through the home ownership journey. This role puts you at the heart of supporting customers in Shared Ownership — offering a rewarding mix of autonomy, impact, and purpose.

You'll support customers through their home ownership journey from initial enquiry through to completion.

You’ll work closely with colleagues in Development, Home Ownership, Legal, Marketing and Customer Experience to ensure a smooth and supportive customer journey. Although based from home, you’ll attend regular site visits across East Midlands, but focus for this role is to travel mainly to our developments in Peterborough, Newark and Nottinghamshire for handovers, and meeting customers on completion day. You will be required to attend quarterly team meetings and team days at Birmingham Business Park.

This is a full-time permanent position working Monday–Friday with no weekend work

About You

You’ll have a proven background in property sales, ideally with experience in Shared Ownership or new build developments. You’re confident working independently, managing your own diary, and enjoy building relationships with customers and partners alike. You’ll recognise our duty of care to our customers and the importance of selling with integrity.

You’ll have excellent networking skills with the ability to manage external stakeholders whilst liaising with internal stakeholders. You’ll also be able to manage conflicting demands with confidence whilst maintaining an organised approach to your day

You’ll bring:

• Strong knowledge of the new build sales process, from reservation through to completion with the ability to sell off plan and be proactive at sales chasing.
• Experience working with mortgage brokers, solicitors, estate agents, and external contractors.
• A great understanding of the customer journey and how to support buyers with clear, timely communication.
• Computer literate with experience using Microsoft packages, including Excel, word and outlook.
• Excellent organisational skills, with the ability to manage your own time and travel.
• A full UK driving license and access to a vehicle (mileage is fully reimbursed, including travel to site).

We’re a supportive, close-knit team that works collaboratively across regions — and we’re proud to help our customers find homes they love.

The Company

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Housing and Community Development

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