Sales Consultant

What's On In Doncaster; Doncaster, Teignbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the tile and bath industry is seeking a showroom team member in Doncaster. The role involves assisting clients, providing excellent customer service, and recommending products to meet their needs. The ideal candidate will possess strong communication and negotiation skills, and relevant experience in customer sales is preferred. The position offers competitive salary and sales commission, along with training opportunities.

Benefits

Competitive salary

Sales commission scheme

On-the-job training

Formal internal training

Qualifications

• Relevant experience in face-to-face customer sales is an advantage.

Responsibilities

• Greeting clients and providing excellent customer service.
• Recommending suitable products based on client specifications.
• Providing accurate quotations and handling payments.

Skills

Customer Service

Communication

Negotiation

Education

Numerical Literacy

Verbal Literacy

Written Literacy

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products, and dependable services to its clients. Through a dynamic company-owned and independent distribution network,

Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years, and today our global presence extends to over 140 countries through more than 400 company-owned showrooms, distribution centers, and an extensive network of independent distributors and retailers.

Job Outline

Working as part of the Doncaster showroom team, you will be responsible for actively approaching clients, assisting them, identifying requirements, and suggesting appropriate solutions from our product range to meet their needs and aspirations.

Key Skills and Responsibilities

1. Greeting clients upon entry to the showroom and providing excellent customer service.
2. Recommending suitable product ranges based on client specifications such as dimensions and budget.
3. Providing detailed and accurate quotations within agreed timeframes.
4. Handling payments directly from clients, including credit/debit card transactions, and ensuring receipts are issued.
5. Answering phone inquiries and addressing client questions.
6. Following the established sales process to maximize customer satisfaction and sales.

Personal Attributes

• Excellent people skills.
• Smart personal appearance.
• Clear and positive communication skills, with good negotiation and influencing abilities.
• Relevant experience with face-to-face customer sales in a similar environment or possessing the traits necessary to succeed in this role.

Education and Qualifications

• A good level of verbal, written, and numerical literacy.
• Relevant experience in a similar environment is an advantage.

Benefits

• Competitive salary.
• Sales commission scheme.
• On-the-job and formal internal training provided.