Sales Consultant

Rettie; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing and ambitious real estate company is seeking a motivated Property Sales Consultant to join their New Homes team. This role requires excellent communication skills and a passion for customer service. You will manage enquiries, coordinate property listings, and conduct viewings, contributing to a fast-paced and varied work environment. Ideal candidates will possess experience in customer service and a clean driving licence.

Qualifications

• Experience in a customer-facing role.
• Competent user of IT systems.
• Full, clean driving licence.
• Active interest in the property market.

Responsibilities

• Handle enquiries and maintain sales database.
• Develop knowledge of New Homes developments.
• Match buyer needs to properties.
• Provide administrative support including listings and scheduling.
• Arrange and attend property viewings.
• Attend site launches and events.

Skills

Customer Focus

Communication

Collaboration

Problem Solving & Innovation

Planning & Organising

Positive Mindset

Tools

Word

Excel

Databases

Job description

Key details

Location: Wemyss Place, Edinburgh

Department: New Homes, Sales

Reports to: Associate Director

Hours of work: 37.5 hours per week, Monday to Friday, 09:00 - 17:30

About The Role

We’re looking for a driven and customer-focused Property Sales Consultant to join our New Homes team. You’ll be a key point of contact for buyers, confidently handling enquiries, building strong relationships, and matching customer needs to the right properties – both on and off market.

Day to day, you’ll support the smooth running of the department with tasks such as managing property listings, scheduling appointments, and keeping our sales database accurate and up to date. Alongside office-based work, you’ll also be out and about – conducting viewings, attending property handovers, and supporting site launches and events when required.

This is a varied and fast-paced role that calls for excellent communication, relationship-building skills, and a genuine passion for customer service.

About You

You’re motivated, results-driven, and enjoy working with people. With a natural ability to build rapport, you thrive in customer-facing roles and are confident communicating in person, over the phone, and via email. Whether you’re looking to progress your property career or break into the industry with the right attitude and drive, this role offers an exciting opportunity to grow and succeed.

Key Responsibilities

• Act as a key contact for all enquiries, qualifying customer requirements and recording information accurately in the sales database
• Develop in-depth knowledge of current New Homes developments
• Understand individual buyer needs and match these to suitable properties
• Provide administrative support, including property listings, appointment scheduling, data, internal trackers and sales updates
• Arrange and attend property viewings
• Attend site launches, handovers, and events (this may include occasional weekends)

Key Requirements

Essential

• Experience in a customer-facing role
• Competent user of IT systems – Word, Excel and databases
• Full, clean driving licence
• Active interest in the property market

Competencies

• Customer Focus
• Communication
• Collaboration
• Problem Solving & Innovation
• Planning & Organising
• Positive Mindset

About Us

When you join Rettie, you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.