Sales Consultant

Reassured; Chester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Reassured is seeking a Sales Consultant for our Rossett site. You will engage with prospective customers, understand their protection needs, and present compliant life insurance options. You will handle inbound and outbound inquiries, maintain accurate records, and work toward sales targets while upholding quality service.

Join a busy team, collaborate with colleagues, and contribute to a positive customer experience through clear guidance and professional, policy-compliant advice.

Qualifications

• Ability to identify customer needs and propose suitable protection solutions.
• Experience delivering customer-centric service in a regulated environment is beneficial.
• Clear, compliant guidance on insurance products and processes.
• Proficiency with CRM or sales systems and accurate record-keeping.

Responsibilities

• Engage with prospective customers to understand protection needs and present suitable life insurance options.
• Handle inbound and outbound inquiries while maintaining high service quality.
• Maintain accurate records in internal systems and work toward sales targets.
• Collaborate with colleagues and management to share insights and improve sales approaches.

Skills

Sales consulting

Customer service

Communication

CRM usage

Resilience & motivation

Collaboration

Insurance/financial services exposure—

Math & literacy basics

Education

Business/sales qualification (advantage)

Tools

CRM systems

Job description

Company Description

Reassured is the UK’s largest life insurance broker, helping thousands of customers every month to protect what matters most. With over 800 employees across multiple UK offices, the company partners with leading household-name insurers to deliver compliant, high-quality protection solutions. Reassured has earned numerous awards for performance, customer retention, and people-focused culture, reflecting its commitment to responsible, high-standard service. The business is driven by values of integrity, authenticity, resilience, and a growth mindset, ensuring protection feels clear, supportive, and personal. Reassured invests strongly in learning, progression, and long-term careers, offering meaningful opportunities to grow and make an impact in the insurance sector.

Role Description

This is a full-time, on-site Sales Consultant role based in Rossett. The Sales Consultant will engage with prospective customers, understand their protection needs, and provide clear, compliant guidance on life insurance products. Day-to-day responsibilities include managing inbound and outbound customer inquiries, presenting suitable insurance solutions, and supporting customers through the application process. The role involves maintaining accurate records in internal systems, meeting performance and quality targets, and contributing to an excellent customer experience. The Sales Consultant will work closely with colleagues and management to share insights, continuously improve sales approaches, and uphold company values in every interaction.

Qualifications

• Strong Sales Consulting skills, including identifying customer needs, recommending suitable solutions, and working towards agreed sales targets.
• Proven ability in Customer Service and Customer Satisfaction, with a focus on building trust, handling objections, and ensuring a positive end-to-end experience.
• Excellent Communication and Consulting skills, enabling clear explanations of complex products and supportive guidance tailored to each customer.
• Comfort with using CRM or sales systems, managing detailed records, and working to compliance and quality standards in a regulated environment.
• Motivated, resilient, and results-oriented mindset, with the ability to work in a fast-paced, target-driven sales environment.
• Ability to collaborate effectively with colleagues and follow structured processes while contributing ideas for continuous improvement.
• Previous experience in sales, insurance, financial services, or contact center environments is beneficial but not essential.
• Basic math and literacy skills and the ability to learn product information and regulatory requirements quickly; formal qualifications in business, sales, or related fields are an advantage.