Sales Consultant

Gap Personnel; Cheltenham; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading company in luxury retail is seeking a Sales Consultant to join their Cheltenham team. This role focuses on providing exceptional customer service, guiding clients through the tile purchasing process, and building strong client relationships in a non-target driven environment. Comprehensive training will be provided for candidates eager to embark on a rewarding sales career.

Benefits

4 weeks holiday per year, increasing with service

Birthday off after qualifying period

Employee Assistance Programme

Access to Mental Health First Aiders

Cycle to Work Scheme

Optional Pension Scheme

Sick pay scheme after qualifying period

Private Healthcare after three years

Employee Discount

Induction and training

Qualifications

• Thrive in a sales and customer focused environment.
• Sales driven and able to prioritise tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Provide expert advice and guide customers through purchases.
• Build and maintain client relationships throughout the sales process.
• Process payments, confirm orders, and provide aftercare service.

Skills

Customer Service

Self-motivation

Communication

Organisation

Basic Maths

Job description

Job Title: Sales Consultant

Location: Cheltenham

Pay Rate: £26k - £27k

Contract: Permanent

gap personnel Gloucester are recruiting for 1 Sales consultant for leading importer of natural stone and porcelain products in the UK, Cheltenham based. The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.

Main Duties as a Sales Consultant:

• Providing expert advice about our range or products to meet the design brief of the client.
• Seeking solutions to customers tile projects, seeking out the best product from our range.
• Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
• Work as part of a fast paced and close team offering product and technical advice.
• Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.

Ideal candidate will have :

• Thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal.
• The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

No experience needed, as comprehensive training programme to familiarise you with Client product range will be provided.

What you will get in return :

• Great working conditions in a non-target driven environment with the emphasis on customer service
• 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
• A day off on your birthday each year to celebrate you, after qualifying length of service
• Public / Bank Holidays and Christmas Eve off each year
• Access to an Employee Assistance Programme
• Access to trained Mental Health First Aiders
• Cycle to Work Scheme
• Optional Pension Scheme, to help you save for the future
• Enrolment into the company sick pay scheme after qualifying period
• Death in Service
• Private Health Care after three years’ service
• One free eye test, every two years for employee’s using display screen equipment
• Employee Discount
• Travel costs when travelling beyond your remit
• Access to lots of perks and discounts through our Bright HR app
• Induction and training

Working Hours:

• Monday to Saturday, 09:30am – 17:30pm ( Sunday and 1 day during the week off )
• All Bank Holidays showroom is also closed.

Pay :

• Perm contract on £26k - £27k

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on 01452 302852 or directly to Aga on 07972667856 and the team will help you with your registration.

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