Sales Consultant

Gemini Worktops; Chelmsford; On-site; GBP 25,000 - 45,000; Full time

Job summary

Gemini Worktops is seeking a Sales Consultant to join their dynamic team. This role focuses on driving revenue growth and engaging with customers to deliver exceptional sales experiences. The ideal candidate will have a passion for sales and a background in B2C environments, especially within the kitchen or furniture sector.

Qualifications

• Experience working in B2C sales ideally within the kitchen or furniture sector.
• Strong communication and interpersonal skills.
• Time-oriented and organised approach to lead management.

Responsibilities

• Manage leads and engage customers throughout the sales journey.
• Book showroom appointments and provide a high-quality sales experience.
• Follow up with leads and maintain an organised dashboard of inquiries.

Skills

Communication

Sales

Customer Engagement

Lead Management

Interpersonal Skills

Job description

2 days ago Be among the first 25 applicants

Monday to Saturday 5 days per week with day off in the week

A fantastic opportunity to join a very successful SME business with a creative, positive, and growth-oriented culture. Our company is looking for an experienced and reliable Sales professional to join the team at our Head Office location near Pocklington. The successful candidate will be passionate about their career, ambitious to be part of a successful team, and driven to keep improving business growth. They must be highly motivated, hungry for sales, and eager to seize every opportunity to drive revenue.

As Sales Consultant, you will play a pivotal role in driving revenue growth and delivering exceptional customer experiences. You will be responsible for managing leads, engaging with customers, and ensuring a seamless sales journey from the initial inquiry through to closing the sale. This role requires a proactive and results-driven individual who thrives in a fast-paced sales environment.

The Role

• Sell the company’s products and services, utilising a highly developed sales script, by responding to initial quote requests and proactively following up on leads.
• Engage with prospective customers via phone, email, and messaging platforms to convert inquiries into sales.
• Ensure a consultative sales approach, understanding customer needs, and providing tailored solutions.

Showroom Sales & Customer Engagement

• Book and manage showroom appointments, meeting with customers to inspire and assist in designing their ideal solutions.
• Provide expert advice and deliver a high-quality in-person sales experience to both scheduled appointments and walk-in visitors.
• Build strong relationships with customers to foster trust, and referrals.

Lead Management & Follow-Ups

• Maintain an organised dashboard of leads, tracking progress from initial inquiries through to final sales.
• Conduct follow-ups, including email inquiries, quote chases, measurement updates, welcome calls, and design appointment confirmations.
• Effectively manage a sales pipeline to maximise conversion rates and revenue growth.

Trade Account Coordination

• Respond to trade inquiries, assisting professionals and businesses in sourcing the right solutions for their projects.
• Follow up with trade account customers to ensure satisfaction and encourage repeat business.
• Utilise WhatsApp Marketing to send promotional materials, and maintain brand presence.
• Collaborate with the marketing team to support campaigns, promotions, and sales initiatives.

Sales Process & Performance

• Adhere to the company’s structured sales process to ensure consistency and high standards.
• Work towards individual and department sales targets, striving for continuous improvement and success.
• Provide regular sales updates, reporting on performance, challenges, and opportunities.

Qualifications and Experience

• A highly motivated, results-driven sales professional with a hunger for success.
• Strong communication and interpersonal skills, with the ability to build rapport with customers.
• Confidence in telesales, face-to-face sales, and digital engagement tools.
• A proactive, organised, and persistent approach to lead management and follow-ups.
• A passion for delivering excellent customer experiences and exceeding targets.
• Experience working in B2C sales ideally within the kitchen or furniture sector.
• Ability to learn technical product information.
• Time-oriented.
• Strong work ethic and ability to go “the extra mile” to ensure customer’s satisfaction.
• Experience working with software systems.
• Familiarity with sales reports and sales records.
• Excellent verbal and written communication skills.
• Sales: 2 years (preferred)
• Kitchen Design: 1 year (preferred)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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