Sales Consultant

Metropolitan Thames Valley; Cambridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK provider of affordable housing is seeking a Sales Consultant for a 12-month FTC covering Cambridgeshire and Huntingdon. The role involves delivering the sales budget and ensuring customer satisfaction while overseeing property sales processes. Excellent benefits are included, such as enhanced leave and matched pension contributions.

Benefits

28 days annual leave plus public holidays

Matched contribution pension scheme (up to 9%)

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes

Life assurance cover 3 x salary

Qualifications

• 3+ years experience in shared ownership sales.
• Expertise in intermediate and private sales products.
• Proven record of excellent customer care.

Responsibilities

• Manage sales delivery and performance across a broad geographic area.
• Ensure an excellent customer experience across the sales process.
• Engage with internal and external stakeholders efficiently.

Skills

Sales experience

Customer service

IT literacy

Verbal communication

Written communication

Job description

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Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

This role will have a geographical spread – Cambridgeshire , Huntingdon & our Head Office in Farringdon

The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Site Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process.

What you'll need to succeed

• Experience in a sales and customer service environment
• Expert Knowledge of intermediate and private sales products with at least 3 years shared ownership sales experience
• Responsible for supporting the marketing team in implementing sales strategies
• Contribute effectively with internal cross-functional teams within MTVH to support sales delivery and future management of new developments.
• An understanding of the legal process of shared ownership and outright property sales
• Proven experience of delivering excellent customer care
• IT and numeric literacy with strong written and verbal communication skills
• Sales Office and Show home management experience
• Responsible for the weekly monitoring of all void properties to ensure their ongoing security

This is 12 months FTC

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Plus lots of voluntary benefits including cash back and discounts from high street names

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.