Sales Colleague

Dixons Carphone; Sunderland; On-site; Part time

Job summary

Join a leading tech retailer as a Retail Sales Colleague in Sunderland, where you'll help customers discover technology that enhances their lives. Enjoy a flexible work schedule, competitive pay, and opportunities for career growth. You'll be part of a supportive team, learning about the latest tech while providing exceptional customer service. With a focus on inclusion and diversity, we welcome everyone to apply.

Benefits

30 days annual leave

Monthly performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Comfortable achieving personal sales and customer experience targets.

Responsibilities

• Match customers with products by asking the right questions.
• Contribute to overall sales performance of the store.
• Complete operational tasks to support store operations.

Skills

Approachable

Team Player

Sales Target Achievement

Customer Service

Job description

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8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period).

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us, and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Retail Sales Colleague, you don't need in-depth tech knowledge before joining. All new colleagues attend a two to three-day induction, either virtually or at our academy in Fort Dunlop, Birmingham. Here, you’ll gain skills and knowledge to help you sell, serve, and support our customers, making amazing happen. From supplier training and product demos to testing the latest products, we’ll give you the confidence to ensure your recommendations are top-notch.

Our Sales Colleagues work flexibly across our opening hours, which typically include weekends. Our stores are open 7 days a week, generally between 9 am and 8 pm, with local variations.

Role overview:

In this role, you’ll be responsible for:

• Asking the right questions to match customers with products.
• Making every customer interaction memorable.
• Offering support services like delivery, installation, recycling, and payment options.
• Contributing to the overall sales performance of the store.
• Working across different departments and product ranges.
• Supporting store operations by completing operational tasks.

Our Sales Colleagues share a passion for doing great work. Seeing customers discover how technology can help them is rewarding and addictive.

You will need to be:

• Approachable and friendly.
• Keen to learn about the latest technology.
• Comfortable achieving personal sales, service, and customer experience targets.
• A strong team player, confident working across all parts of the store and winning as a team.

We value our people as our greatest asset. We offer 30 days of annual leave (including bank holidays), a competitive pension scheme for permanent colleagues, and various benefits such as:

• Monthly performance-related bonus.
• Product discounts on the latest tech.
• Wellbeing initiatives.

Join our Retail team, and we’ll support your career development with new opportunities, ongoing training, and skills for life. We aim to offer flexibility to help you balance work and personal commitments, with support from your manager.

As the UK's largest recycler and repairer of tech, we’re committed to making a positive impact on people and the planet.

We believe in inclusion and diversity. If you need assistance during the application process, please email [e-mail], and we’ll do our best to support you.