Sales Associates – The North Face

Cotswolds Designer Outlet; Tewkesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic team as a Sales Associate at a new store in Cotswolds Designer Outlet. This role offers the chance to provide exceptional customer service while being part of a global team committed to sustainability and active lifestyles. With a competitive wage, staff discounts, and comprehensive benefits, this position is perfect for individuals who thrive in a customer-focused retail environment.

Benefits

50% Staff Discounts

Career Ownership

Tailored Training

Qualifications

• Positive can-do attitude, enthusiasm for customer service and retail.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Provide excellent customer service and treat all customers with respect.
• Maintain merchandising standards and keep up with current trends.
• Follow operational procedures in the store.

Skills

Customer Interaction

Enthusiasm

Communication

Job description

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!

We’re looking to recruit a team of passionate Sales Associates (perm, part-time & full-time) to join our The North Face team based in our brand-new store opening at Cotswolds Designer Outlet, Tewkesbury.

As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places, and people to connect with.

Let’s talk about the role!

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Associates help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

What makes you the perfect Sales Associate?

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme, and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this, you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team, then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.