Sales Associate, Womenswear & Menswear (Full-Time, Manchester)

CHRISTIAN DIOR COUTURE; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion brand in Manchester is seeking a full-time Sales Consultant with expertise in luxury sales. The ideal candidate will have previous experience in luxury fashion and excellent customer service skills. Responsibilities include building client relationships, achieving sales targets, and maintaining store standards. This position requires a passion for luxury and the Christian Dior brand, available to start by mid-September 2025.

Qualifications

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• A passion for Christian Dior and our collections.

Responsibilities

• Greet, serve and advise customers with high standards.
• Develop loyalty through personalized selling techniques.
• Achieve sales targets and manage stock effectively.

Skills

Luxury sales

Customer service

Communication skills

Relationship building

Product knowledge

Sales management

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a full-time Sales Consultant with an expertise in luxury sales to join our concession in Selfridges Manchester, to develop client relationships and to become a specialist in Dior couture.

• Must be available to work full-time (Monday to Sunday for availability)
• Must be available to start by mid-September 2025
• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the boutique
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
• Participate in team meetings and make a positive contribution
• To carry out any additional duties as directed by the management team.
• Must be available to work full-time (Monday to Sunday for availability)
• Must be available to start Mid-September 2025

Experience Required:

- Previous experience within luxury fashion
- Excellent communication and relationship building skills
- A passion for Christian Dior and our collections
- Strong knowledge of fashion and trends