Sales Associate - Womenswear, Contemporary (Full Time & Part Time)

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in retail seeks a Sales Associate for Womenswear in London. You will provide exceptional customer service, manage stock, and maintain high retail standards. This role requires excellent communication skills, flexibility, and a passion for sales, making it ideal for those looking to thrive in a dynamic environment.

Qualifications

• Great communicator engaging with diverse customers.
• Sales and service expert with excellent product knowledge.
• Flexible and adaptable to business needs.

Responsibilities

• Create memorable customer experiences and conduct sales.
• Manage stock and maintain retail standards.
• Adapt to various departments and customer needs.

Skills

Communication

Problem Solving

Sales Expertise

Flexibility

Job description

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Sales Associate - Womenswear, Contemporary (Full Time & Part Time), London

Client:

Selfridges

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

48a7283fc25b

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Sales Associate - Womenswear, Contemporary (Full Time & Part Time)

Job Introduction

As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do. You will be an expert on all things Selfridges and the go-to person to help our customers. You are fully knowledgeable about everything the store offers, including the latest products, events, and services unique to Selfridges.

As a Sales Associate, you will:

• Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge, and catering to customer needs.
• Conduct sales, refunds, and exchanges, helping customers find suitable products or offering online services.
• Maintain high retail standards by selling, replenishing stock, organizing rails, and hosting.
• Be receptive to customer feedback and use it to improve service, sales, and retail standards.
• Manage and oversee stock in your department, including unpacking deliveries, completing audits, and maintaining the stockroom.
• Adapt to daily challenges. The role is flexible, and you may work across different departments, bringing your service excellence and collaborative spirit.
• Stay ahead of trends by expanding your product knowledge and understanding of competitors.
• Follow health, safety, and security procedures, actively preventing stock loss.

A bit about you:

• Great communicator: capable of engaging positively with diverse customers.
• Well-informed: develop excellent product knowledge and stay updated on trends and competitors.
• Sales and service expert: deliver exceptional service and take initiative to provide additional services.
• Stock replenishment and standards maintenance: inspire others to do the same.
• Problem-solving skills: resolve customer issues effectively and adapt approaches as needed.
• Flexible and adaptable: willing to take ownership of tasks beyond the role's initial scope.
• Reliable and respected colleague, embodying our values.

This role requires flexibility, and all team members are expected to adapt to changing business needs.