Sales Associate - Womens Body Studio (Luxury Activewear) Exchange

TN United Kingdom; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading luxury activewear store as a Sales Associate in Manchester. You'll create extraordinary customer experiences, manage stock, and provide exceptional service. Ideal candidates are communicative, adaptable, and sales-focused, embodying the store's values.

Qualifications

• Great communicator, able to positively engage with diverse customers.
• Sales and service expert, delivering extraordinary service.

Responsibilities

• Work as part of a team to create memorable customer experiences.
• Conduct sales, refunds, and exchanges, helping customers find items.
• Manage and oversee stock in your department, including audits.

Skills

Communication

Customer Service

Sales

Problem Solving

Adaptability

Job description

Social network you want to login/join with:

Sales Associate - Womens Body Studio (Luxury Activewear) Exchange, Manchester

Client: Selfridges

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: afa917002bd3

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

Job Introduction

As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do; you will be an expert on all things Selfridges and the go-to person to help our customers. You are fully knowledgeable about everything in the store, including the latest products, events, and services that only Selfridges can offer.

As a Sales Associate, you will:

• Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge, and catering to customer needs.
• Conduct sales, refunds, and exchanges, helping customers find suitable items or offering our online services.
• Maintain high retail standards through selling, replenishing stock, organizing rails, and hosting.
• Be receptive to customer feedback and use it to improve service, sales, and retail standards.
• Manage and oversee stock in your department, including unpacking deliveries, completing audits, and maintaining the stock room.
• Adapt to daily challenges, possibly working across different departments, bringing service excellence and collaboration.
• Stay ahead of trends by expanding your product and competitor knowledge.
• Follow health, safety, and security procedures, actively preventing stock loss.
• Support the interview process with competency and strength-based questions, with assistance available at every stage.

A bit about you:

• Great communicator, able to positively engage with diverse customers.
• Well-informed, developing excellent product knowledge and understanding of trends and competitors.
• Sales and service expert, delivering extraordinary service and providing additional services proactively.
• Capable of replenishing stock, maintaining standards, and inspiring others.
• Problem solver, resolving issues effectively and adapting approaches per customer.
• Flexible and adaptable to business needs, willing to take ownership of tasks beyond role expectations.
• Reliable and respected, embodying our values.

This role requires flexibility, with responsibilities that may change based on business needs.