Sales Associate, St Louis Premium

TN United Kingdom; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A dynamic retail environment awaits you! This exciting role focuses on sales generation and exceptional customer service, ensuring client satisfaction while maintaining a keen interest in fashion trends. Join a forward-thinking company that values diversity and inclusivity, where your contributions will inspire change and growth. If you're passionate about fashion and enjoy a fast-paced atmosphere, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of retail experience required.
• Strong knowledge of merchandise and market trends.

Responsibilities

• Maximize sales performance through elevated levels of service.
• Provide the highest level of customer service and resolve client issues.
• Maintain organized merchandise and assist in inventory management.

Skills

Sales Performance

Customer Service

Fashion Knowledge

Inventory Management

Job description

Job Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Essential Job Responsibilities

1. Sales Generation

• Utilize elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of merchandise.
• After closing a sale, monitor details including shipping, alterations (if applicable), and special requests to ensure customer satisfaction.
• Comply with all sales-related policies and procedures.
• Maintain a keen interest in the fashion industry and market trends.

Customer Service

• Provide the highest level of customer service.
• Build and maintain repeat clientele; utilize client book.
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction.

Operations

• Keep the selling floor and merchandise neat, organized, and stocked.
• Assist in maintaining all inventory in the stockroom and on the selling floor.
• Assist in all areas of stock, shipping, receiving protocol, and related paperwork.
• Participate in inventories.
• Comply with all Point-of-Sale policies and procedures.
• Properly execute all relevant register functions.
• Adhere to work schedule, including time and attendance.
• Participate in all relevant training and development programs as directed by store management.

Minimum 2 years retail experience required.

At Capri, we are committed to creating a diverse and inclusive workplace. We strive to inspire change and growth within each other. Capri is proud to be an equal opportunity employer, committed to inclusivity regardless of age, sex, sexual orientation, gender identity, race, ethnicity, disability, marital status, military status, pregnancy, or any other legally protected characteristic.