Sales Associate - Selfridges Oxford Street (Part Time)

HUGO BOSS AG; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where your passion for fashion meets excellent customer service. In this dynamic role, you'll engage with customers, foster loyalty, and drive commercial success while utilizing the latest technology and business systems. With tailored training and development opportunities, this position offers a global career path in an inspiring environment. If you're ready to embrace a new challenge and thrive in a collaborative atmosphere, this opportunity is tailor-made for you.

Benefits

Competitive salary

Commission

Attractive benefits

Global career path

Tailored trainings

Dynamic work culture

Qualifications

• Previous experience in retail or hospitality is essential.
• Excellent understanding of the premium fashion industry.

Responsibilities

• Deliver exceptional customer service and build a loyal customer base.
• Support transaction, complaint, and return handling.

Skills

Customer Service Excellence

Interpersonal Skills

Commercial Acumen

Brand Knowledge

Flexibility

Cultural Awareness

Proactive Attitude

Education

Experience in Retail or Hospitality

Tools

CRM Systems

Business Systems

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.

What you can expect:

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieve the location’s performance targets and individual KPI’s
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support in all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

• Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude

Your benefits:

• Competitive salary, commission and attractive benefits
• Global career path for specialists and leadership
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.