Sales Associate (Part-Time) | Manchester Trafford Centre

Reiss; Manchester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount up to 75%

Commission structure

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts & cycle to work

Enhanced parental pay & family family

23 days annual leave

Employee referral scheme

Career development opportunities

Job summary

Reiss in Manchester Trafford Centre is seeking a Sales Associate for a permanent part-time role. You will deliver a premium customer service experience, support management to achieve sales and operational goals, and represent the brand with professionalism.

The role requires passion for premium products, customer-facing experience, and excellent communication skills. You will work as part of a team in a fast-paced retail environment, delivering outstanding service and contributing to visual

Qualifications

• Passion for premium or luxury product.
• Experience in a customer-facing environment.
• Able to view things from the customer's perspective.
• Excellent customer service skills.
• Flexible and able to adapt to changing priorities in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Strong organisational and decision-making abilities.
• Team player.

Responsibilities

• Deliver premium, tailored customer service experience.
• Provide in-depth knowledge of the brand and products.
• Communicate effectively with customers, team and management.
• Maintain visual standards.
• Act as a Reiss Brand Ambassador.

Skills

Customer service

Communication

Team player

Adaptability

Organisational skills

Written and verbal communication

Interpersonal skills

Decision making

Job description

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They're the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What's the role about?

As part of our Retail team, you'll be joining our store in Manchester Trafford Centre as a Sales Associate, on a permanent, part-time basis. You'll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Who you are

• Has a passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer's eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What you'll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding commission structure.
• Workplace pension contributions.
• Health & wellbeing services.
• Medicash health support plan.
• Fitness discounts & cycle to work programme.
• Enhanced parental pay & family friendly policies.
• 23 days annual leave, increasing to 25 days after 2 years' service.
• Employee referral scheme.
• Career development opportunities.

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel you won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.