Sales Associate (Part Time) - Guildford

HUGO BOSS; Guildford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a passionate Sales Associate to join their team. This exciting role involves delivering exceptional customer service, building a loyal customer base, and contributing to the overall performance of the store. You will have the opportunity to work in a dynamic environment that values creativity and innovation. With a commitment to personal development and a global career path, this position offers a unique chance to thrive in the premium fashion industry. If you are proactive, adaptable, and eager to learn, this could be the perfect opportunity for you!

Benefits

Competitive salary

Commission

Attractive benefits

Tailored trainings

Global career path

Dynamic work culture

Qualifications

• Previous experience in retail or customer service is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Deliver exceptional customer service and build a loyal customer base.
• Support in transaction handling and loss prevention operations.

Skills

Customer Service Excellence

Interpersonal Skills

Communication Skills

Commercial Acumen

Flexibility

Cultural Awareness

Proactive Attitude

Tools

CRM Systems

Business Systems

Job description

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17,000 employees worldwide and shape your future at HUGO BOSS!

Part Time

What you can expect:

In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieve the location’s performance targets and individual KPI’s
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support in all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

• Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude

What we offer:

• Competitive salary, commission and attractive benefits
• Global career path for specialists and leadership
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.

Please contact Emma Wood ([e-mail]), Human Resources.

About the company

Hugo Boss AG, often styled as BOSS, is a German luxury fashion house headquartered in Metzingen, Baden-Württemberg.